XYZ500
11-24-2016, 11:57 AM
Moved VPS.
Took latest SQL database backup before moving.
Restored the backup.
Everything working okay.
Just received a complaint from a very old member that he's not able to login.
Searched his profile in users in admincp. Can't find it.
The member profile still exists. All his posts still exist.
But he's not able to login with his password. And I can't find his user account in admincp.
This user is a years old member with quite a few posts.
How to get his account back?
--------------- Added 1479996240 at 1479996240 ---------------
Never mind. Found the user.
Searched manually from usergroups. Don't know why it's not showing up in search.
Took latest SQL database backup before moving.
Restored the backup.
Everything working okay.
Just received a complaint from a very old member that he's not able to login.
Searched his profile in users in admincp. Can't find it.
The member profile still exists. All his posts still exist.
But he's not able to login with his password. And I can't find his user account in admincp.
This user is a years old member with quite a few posts.
How to get his account back?
--------------- Added 1479996240 at 1479996240 ---------------
Never mind. Found the user.
Searched manually from usergroups. Don't know why it's not showing up in search.