Dear staff please help recover password

[Kaasie]

Dear staff,

I am posting on behalf of a good friend who has a valid license for vb4.2.3

We are in need of a valid login for vbulletin.ORG
Requesting a new password is a disaster? we are requesting to alternatively create a password manually for this person, if needed I can provide all licenses and passwords from the member area for validation.

We are getting pretty desperate over here, please PM me for further details

thanks in advance

[Lynne]

How is requesting a new password a disaster?

[Kaasie]

we received a new password (numbers only) and with that it says the new sent password in order to reset the password is not correct.
So now we seem to be in that loop and there is no way out except personal help from staff..

I would like to solve this issue and so does this valid customer, please contact this person known as feliceveenman, site named vrouwenpower dot nl / Send a Password that actually can log this person in at .org

As the communication between this person and me she states that she tried to contact staff.

thanks in advance

[Lynne]

They can either put in a ticket via support@vbulletin.com, or click the Contact Us link on the bottom right of this page and talk to someone about getting a new password.

[Kaasie]

ok thanks :)