Report Thread Prefix Management

[MarkFL]

Overview:

This product allows you and your moderating staff to more easily distinguish between report threads (including those generated by my Profile Reporter (https://vborg.vbsupport.ru/showthread.php?t=320100)) that have not yet been resolved from those that have been taken care of by using colored prefixes for the threads.

https://vborg.vbsupport.ru/attachment.php?attachmentid=152633&stc=1&d=1434044564

Upon installation, a new prefixset is created consisting of two thread prefixes...one for unresolved report threads (bright red) and one for resolved report threads (darker green with strikeout text). These prefixes will only be available in the forum you have designated for report threads, and in the forum you have designated for auto-reported posts if you have "MarkFL: Automated Post Reporter" installed and active. If you uninstall the product, then the prefixset is removed from your database.

When a post is initially reported, the unresolved prefix is auto-added to the report thread. Then when someone on your staff (those with access to the report threads and with moderating privileges) posts to say what they have done to resolve the issue, they will find a checkbox in the "Moderation Tools" portion of the "Additional Options" block on the posting form for actions to be taken after submitting their message that will allow them to mark the report as resolved.

https://vborg.vbsupport.ru/attachment.php?attachmentid=152634&stc=1&d=1434044564

If a report thread has been previously marked as resolved, but another staff member is posting to add additional information and wishes to revert the thread back to an unresolved status, they will find that the added checkbox will mark the thread as unresolved.

https://vborg.vbsupport.ru/attachment.php?attachmentid=152636&stc=1&d=1434044943

In addition, an item has been added to the "Thread Tools" menu to allow your staff to change the status of reports without having to post.

https://vborg.vbsupport.ru/attachment.php?attachmentid=154170&stc=1&d=1454816159

You have the option to record the actions taken by this product in the moderator log. You can choose to record all actions, or just when the prefix is changed without posting, or not at all.

Updates:

Version 1.1


Added support for Quick Reply


https://vborg.vbsupport.ru/attachment.php?attachmentid=152669&stc=1&d=1434554479

Version 1.2


Added a report prefix toggle button next to the reply button at the top of the page.


Version 1.2.5


CSS for toggle button has been moved to a CSS template for wider browser compatibility.


Version 1.2.6


Forum counters rebuilt after prefix changes so correct prefix shows up on forum display.


Version 1.2.7


Space removed from MySQL query which causes an error for some.


Version 1.3


Updated for compatibility with Force read Thread Addon (https://vborg.vbsupport.ru/showthread.php?t=321134).


Version 1.4


Bug fixed where checkbox did not work when editing first post of report thread.


Version 1.5


Removed template hook from custom template used by another product.


Version 1.6


Removed button and replaced with thread tools menu item.
Added the option to record actions in moderator log.


To Install:


Download and extract the attached .zip file.
In AdminCP go to Plugins & Products -> Manage Products -> Add/Import Product.
Upload the contents of the "upload" folder to your root directory.
Click on "Choose File" and browse to the product xml file that was packaged in the .zip file.
Click "Import"
You MUST set your settings to enable the mod. Each setting has an explanation of its use.


https://vborg.vbsupport.ru/attachment.php?attachmentid=154169&stc=1&d=1454816159

Support for this product can be found here:


MHB - Report Thread Prefix Management (http://mathhelpboards.com/vbulletin-products-61/report-thread-prefix-management-22021.html)
TAZ - Report Thread Prefix Management (https://theadminzone.com/threads/report-thread-prefix-management.145195/)

[Alan_SP]

Thanks, this looks very useful. :up:

[Elixar]

I'm not seeing Edit, Delete, or Add Setting.

[MarkFL]

I'm not seeing Edit, Delete, or Add Setting.

Where are you expecting to see these settings?

[Elixar]

https://vborg.vbsupport.ru/external/2015/06/9.png

:D

[MarkFL]

Oh...I use my local dev site (in debug mode) for screen shots, so unless you have your site in debug mode, you won't see those links. :D

[Elixar]

Oh...I use my local dev site (in debug mode) for screen shots, so unless you have your site in debug mode, you won't see those links. :D

Ah gotcha thanks! :D

[MarkFL]

Update: version 1.1


Added support for Quick Reply

[MarkFL]

Update: version 1.2


Added a report prefix toggle button next to the reply button at the top of the page.

[iiioroh]

It does not work for me. No button - Mark as Resolved. No selector - Mark report as resolved, Mark report as unresolved...

[MarkFL]

It does not work for me. No button - Mark as Resolved. No selector - Mark report as resolved, Mark report as unresolved...

Did you upload the external .PHP file? How do you have the product configured?

[iiioroh]

The file is uploaded - http://primspinning.ru/reportprefix.php
Authorized the administrator and moderators of work in this forum (http://primspinning.ru/forumdisplay.php?f=62)

[MarkFL]

It's not going to work retro-actively, i.e. with old reports, it will work only for those reports made after the product is installed.

[iiioroh]

Created a new topic. It is also not working. - http://primspinning.ru/showthread.php?t=492

[MarkFL]

Did you use the post reporting system or did you simply post a new thread? Do you have the product enabled?

[iiioroh]

Product enabled - http://take.ms/BwWvl
I use the post reporting system - http://primspinning.ru/showthread.php?t=494

[MarkFL]

Have you tried seeing if it works using the default style?

[iiioroh]

No works in default style

[MarkFL]

Just to be clear, I mean the unaltered style that comes with vBulletin right out of the box.

I would need to investigate your site with an admin account because I have no idea what kinds of things you have going on there. If you want, send me the credentials for a temporary admin account via PM so I can see what's what. :)

[iiioroh]

Has sent P.M.

[MarkFL]

Has sent P.M.

I apologize, but the language barrier is just too much for me...I can't make heads or tails of the AdminCP. :(

[iiioroh]

I have included English language - http://take.ms/gppJU

[MarkFL]

I have included English language - http://take.ms/gppJU

The plugin hooked to "showthread_complete" isn't even running for some reason. I suspect one of your other installed products is interfering.

[MarkFL]

Update: version 1.2.7


Space removed from MySQL query which causes an error for some.

[Iris_Ford]

Nice idea! Would have been useful.
Unfortunately i uninstalled it because nothing happened.

-i did uploaded the file in my root
-i did installed the product
-i use default style
-i enable the product via cpanel

no prefix would show for the reported post

[MarkFL]

Nice idea! Would have been useful.
Unfortunately i uninstalled it because nothing happened.

-i did uploaded the file in my root
-i did installed the product
-i use default style
-i enable the product via cpanel

no prefix would show for the reported post

Did you report a post after the product was installed?

[Iris_Ford]

Did you report a post after the product was installed?

yes

[MarkFL]

Okay, did you enable the product in the settings?

edit: nevermind, I see you did. And none of the other things appear, the buttons and checkboxes?

[BrettC Frontier]

I had a look through the code to figure out what is going on here, but came short on it.

So, without further adue, a bug report! :D If a global moderator, or administrator reports a post, the thread prefix application of 'not resolved' will not apply or activate. In the reported thread, on our forums - it will not even show the mark as resolved button. However, if a normal user reports the post - the thread prefix will activate like it normally would. This is only applicable to newly generated reports, not preexisting reported threads.

The only thing hooking to report_do_report is this addon. We have nothing else utilizing this hook.

[MarkFL]

I would have to come to your site and take a look...it works flawlessly on all my sites, no matter who reports a post. So if you want, send me by PM the credential for a temporary admin account.

[Manoel J?nior]

MarkFL I wish only administrators and moderators saw the options as I do?

[MarkFL]

MarkFL I wish only administrators and moderators saw the options as I do?

You have people that can view reported posts, but whom you wish not to be able to resolve them?

[Manoel J?nior]

Sorry for my bad English.

What I wish is that only moderators or administrators can edit the prefixes, users can only view.

[MarkFL]

This product is designed to give your staff a convenient means seeing the status of reported post threads and marking them as resolved when the issue reported is taken care of. So, the only users who should see the prefixes are those who can see the reported post threads, which I would think would be your staff.

[akz645]

What I wish is that only moderators or administrators can edit the prefixes, users can only view.
Is this what you're looking to do: http://i.imgur.com/2HMPvu9.png
If so, then you go to AdminCP -> Forums & Moderators -> Thread Prefixes -> [Select Prefix] Edit Permissions -> Tick/Untick usergroups accordingly.

If you mean something else, please provide screenshots of what you want.

[MarkFL]

Update: Version 1.4


Bug fixed where checkbox did not work when editing first post of report thread.

[MarkFL]

Update: version 1.5


Removed template hook from custom template used by another product.

[MarkFL]

Update: Version 1.6


Removed button and replaced with thread tools menu item.
Added the option to record actions in moderator log.

[BadgerDog]

Installed on vb 4.13PL8 ...

Uploaded file and activated mod, but nothing ever appears anywhere when a test reporting of a thread was tried... it's as if mod isn't even installed...

Uninstalled mod, with thanks for your efforts ...

Regards,
Doug

[MarkFL]

Installed on vb 4.13PL8 ...

Uploaded file and activated mod, but nothing ever appears anywhere when a test reporting of a thread was tried... it's as if mod isn't even installed...

Uninstalled mod, with thanks for your efforts ...

Regards,
Doug

As with the other product, I would have to come take a look at what's going on.

On another note, have you considered updating your site to vB 4.2.3? You will likely have better luck with many products that have been uploaded within the last several years. :)

[BadgerDog]

As with the other product, I would have to come take a look at what's going on.

On another note, have you considered updating your site to vB 4.2.3? You will likely have better luck with many products that have been uploaded within the last several years. :)

Thanks... but, we have a stable environment with a membership of retired veterans, average age of 60+, so constantly changing their environment doesn't really add much value.

Regards,
Doug

[MarkFL]

Thanks... but, we have a stable environment with a membership of retired veterans, average age of 60+, so constantly changing their environment doesn't really add much value.

Regards,
Doug

Updating your vB from 4.1.8 to 4.2.3 wouldn't change things much for the end user, but of course that is your call. :)

[BrettC Frontier]

Hi Mark, I had a thought on this addon the other day.

On the addon, when a moderator marks a thread as resolved by clicking the button rather replying to said report, would it be possible to force said moderator to reply to the thread with the text of "I have resolved this report." ?

Additionally, if a moderator replies to the thread and clicks the resolve report checkbox, would it also be possible to auto-close the report thread?

[Alan_SP]

If it needs only to be said text (I solved report, or something in that direction), mod can automatically create said post for moderator who closes it with button. It would make things easier for all.

[MarkFL]

I have some staff who resolve reports without posting, and what I did was to choose to record the actions in the moderator log, so I can see who does what with reports.

However, an auto-generated post wouldn't add any more information...I actually prefer my staff state exactly what they did to resolve a report, but not all feel inclined to do so.

[Elixar]

Would it be possible to have it to where a thread once marked as resolved can be moved to a selected forum?

[MarkFL]

...Additionally, if a moderator replies to the thread and clicks the resolve report checkbox, would it also be possible to auto-close the report thread?

I'm curious why closing a thread that only moderators can see would be of any value, given that moderators can reply to closed threads?

[Alan_SP]

Moderators can reply to closed threads only where they moderate.

It basically means that most probably they don't have moderator permissions in forum where reports are created.

DBTech has a mod which enables automatically setting all moderators to moderate forum(s) we choose (https://vborg.vbsupport.ru/showthread.php?t=281850 - just not sure if you need pro version or it works in free version).

I just mention this as reminder, nothing else. When we have admin rights, we tend to forget what others can and can't do. I do that sometimes. Too often actually.

[MarkFL]

Yes, it is easy to forget that not all of our staff has the same privileges we do when it comes to threads.

On the forum I help admin, we have set all staff as moderators of the report forum so they can do what they need to do there. We don't close reports, we simply use the prefix as an indicator of whether the issue has been resolved or not.

[WindVoice]

Tried the mod on vB 4.2.5, unfortunately it did not work for me.

[MarkFL]

Tried the mod on vB 4.2.5, unfortunately it did not work for me.

I'm running it on vB 4.2.5 (on multiple sites) with no issues. :)

[WindVoice]

I'm running it on vB 4.2.5 (on multiple sites) with no issues. :)

It is working fine on 4.2.5

Another mod I installed missed up all plugins, after restoring a backup, this mod worked fine.

My apology.

Thanks!

[MarkFL]

It is working fine on 4.2.5

Another mod I installed missed up all plugins, after restoring a backup, this mod worked fine.

My apology.

Thanks!

No worries...thanks for sharing the additional info. :cool:

[Mobynet]

Hello Mark I love the addon of you.
I have a question, I will install it n my vb4, but is it synonymous for vb3.8.11?

Many Thanks

[MarkFL]

Hello Mark I love the addon of you.
I have a question, I will install it n my vb4, but is it synonymous for vb3.8.11?

Many Thanks

This one will work for vB 4.2.x, but I have a version for vB 3.8.x.

[gsk8]

I really like this mod! Very handy! The only problem is that when you reply to a post, the bottom part where you can check "resolve" or "unresolve" before submitting post, doesn't work (4.2.5). I have to use the thread tools to do it.

Great job!

[MarkFL]

I really like this mod! Very handy! The only problem is that when you reply to a post, the bottom part where you can check "resolve" or "unresolve" before submitting post, doesn't work (4.2.5). I have to use the thread tools to do it.

Great job!

I use this on multiple vB 4.2.5 sites without that issue. Perhaps there is a conflict with another product?

[chudvs]

when I view the reported post the rich text does this in my forums... see attachment, any ideas how to stop that?

[MarkFL]

when I view the reported post the rich text does this in my forums... see attachment, any ideas how to stop that?

Can you post a link to that page?