View Full Version : Advertising > Manage ads page vanished. Please help.
XYZ500
05-25-2015, 05:36 PM
AdminCP > Advertising > Manage ads page vanished.
It was perfectly fine about a few days ago since I last accessed it. I have been using this area of vB for years to add/remove banners. Now today I try to access it and its just gone.
http://prntscr.com/79bkxu
Please help. My new advertiser is waiting for me to put up the banner.
Lynne
05-25-2015, 09:47 PM
I would check your error_logs (if you don't know where they are, ask your host) first to see if there is something there at the time that you try to access that page.
I'd also ask your host if they have changed anything on the server around the time this problem occurred.
Lastly, here is a page from the manual about troubleshooting blank or 'white' pages and you should go through the full list if neither of the suggestions above helped: https://www.vbulletin.com/docs/html/blank_pages
XYZ500
05-26-2015, 11:33 AM
I would check your error_logs (if you don't know where they are, ask your host) first to see if there is something there at the time that you try to access that page.
I'd also ask your host if they have changed anything on the server around the time this problem occurred.
Lastly, here is a page from the manual about troubleshooting blank or 'white' pages and you should go through the full list if neither of the suggestions above helped: https://www.vbulletin.com/docs/html/blank_pages
If I reupload all vB files from the last files backup I took, will that fix the issue?
ForceHSS
05-26-2015, 11:58 AM
If you have adblocker installed on firefox you will see a blank page
RichieBoy67
05-26-2015, 12:56 PM
Well for now you can add the customer ads manually by going into the templates, Ad Location Templates I believe. Just add the code there for now.
SaN-DeeP
05-26-2015, 03:45 PM
Try following:
Try re-installing your browser software.
Open the Manage Ads link in new window (not same tab etc.)
Open the Manage Ads link in same tab OR new window in another browser..
If nothing works.
As Lynee suggested above do needful..
XYZ500
05-26-2015, 06:12 PM
Hey all.
It was adblocker. Disabling it solved the problems. Thanks a ton everyone.
ForceHSS
05-26-2015, 06:16 PM
Hey all.
It was adblocker. Disabling it solved the problems. Thanks a ton everyone.
You are welcome
SaN-DeeP
05-26-2015, 06:18 PM
Suprisingly a very good solution, but an adblocker only blocks advertisements and not the place-holders.
Example: I am running 1 advertisement which is blocked by some adblocker addon/software it will allow to load entire page.. but only remove the advertisements..
Anyways, glad works for you :)
ForceHSS
05-26-2015, 08:39 PM
You do have the option to not block any site you want with adblocker
XYZ500
05-26-2015, 09:01 PM
@ForceHSS
Thanks mate.
@San-Deep
No idea why it was blocking it, mate. But when I disabled it, everything worked just as before. However, while the Manage Ads page was showing blank with Adblocker enabled, the actual banner ads on the forum were showing pretty fine. Hehe.
helenblog
05-27-2015, 01:08 AM
you can get the problem by your hosting so some functions didn't work at that section, cause blank page. Tried to contact your hosting provider for support
In other words, check error log as Lynne suggested.
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