some members geting server error

[forsanelhaq]

try post new thread

http://www.####.com/forumdisplay.php?f=232



this message appear to me



Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@q.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



when i search and contact with support third party vbulletin they told me that this problem in server configuration

and told me look at logs to know what problem



please let me know what is problem and solve it
this logs
[Wed Oct 29 16:06:12 2014] [error] [client 209.50.226.20] Premature end of script headers: newthread.php, referer: http://www.###.com/login.php?do=login

[Dave]

Big chance one of your plugins are causing this. Disable all of your plugins and see if the issue is still present.

[forsanelhaq]

ITS STILL
AFTER DIABLE ALL HOOKS

[ozzy47]

To troubleshoot this, first reupload all the original vB non-image files (except the install directory). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file.

Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

Do you have the same problem?

[forsanelhaq]

i did all that there is no suspected files
and i reupload original files

problem not exist in all members

but there is some users cannt add any new thread

this error appear to them i tried privillage but error not privillage

i asked server management they told me its third party
i opened ticket in vbulletin.com

they told me its server matter
i restored datebase in new server and stille same error as it is

i really very sad there is no one can help me

[Lynne]

There is nothing else in the error_logs (if you don't know where they are, ask your host)? What is a common factor between the users that are getting this error? What version of vbulletin are you running? What version of PHP and MySQL are on the server?

[nerbert]

Since the referer is login.php I wonder if they have some strange characters in their passwords that is confused for code?

If they have JavaScript disabled or are using old (maybe new?) IE the passwords aren't hashed as far as I recall.

[Dave]

Since the referer is login.php I wonder if they have some strange characters in their passwords that is confused for code?

Passwords are hashed using MD5, so that shouldn't matter.

[forsanelhaq]

There is nothing else in the error_logs (if you don't know where they are, ask your host)? What is a common factor between the users that are getting this error? What version of vbulletin are you running? What version of PHP and MySQL are on the server?


this the error log i entered and adked host and they give me same error

[Wed Oct 29 16:06:12 2014] [error] [client 209.50.226.20] Premature end of script headers: newthread.php, referer: http://www.###.com/login.php?do=login


version vbulletin

last update from 4.2.2

my php and my sql
PHP Version 5.3.29


Client API version 5.5.37

--------------- Added 1415190284 at 1415190284 ---------------

Passwords are hashed using MD5, so that shouldn't matter.



this users i changed there passwords and still same error

i used this in many compauters and all browsers same error
in these users and strange every time more complains come to me new users cannt add threads

[Dave]

The premature end of script headers error is related to your host.
http://www.liquidweb.com/kb/apache-error-premature-end-of-script-headers/

[forsanelhaq]

nothing help !!

i tested datebase in 4 hosting its same problem i think there is bug in vbulletin

[Budget101]

i tested datebase in 4 hosting its same problem i think there is bug in vbulletinAs the folks above tried to explain, that's a server issue. It's explained here: http://www.liquidweb.com/kb/apache-error-premature-end-of-script-headers/


You're best bet is to switch to a host that is willing to work with you. Ask them to help you check the apache error log. Sometimes on big box hosting companies it helps to call back several times until you get a tech that is willing to work with you.

Another thing you can try is, if you've recently added any new mods to your site, you can re-upload all of the files that were recently changed or added making sure that you upload them in ASCII format (EXCEPT IMAGES).