Issue with accessing vbulletin

[bennzy]

Well i hope its fine to ask on this site as i cant seem to make a post on vbulletin.com wont allow me for what ever reason so i thought id try here. so it seems im having a issue with trying to access my forum.

When i type in www.weshootalotbetta.com i get this error webpage isn't available and in the address bar it has this http://www.weshootalotbetta.index.php/

I also get the same error when accessing the forum on the mobile as well. I am thinking i might of accidentally changed something in the settings. Even though i don't recall changing anything to do with the accessing of the forum. The only recent change i have done is reinstalled the forum theme.

Hoping someone can help me out there.

[Dave]

Something is doing a 303 redirection to that messed up URL.

First: check if you have a .htaccess file in your forum root and be sure it's not messed up. Maybe you can post the contents here.
Second: Check your settings at admincp > Options > Site Name / URL / Contact Details.

[bennzy]

Something is doing a 303 redirection to that messed up URL.

First: check if you have a .htaccess file in your forum root and be sure it's not messed up. Maybe you can post the contents here.
Second: Check your settings at admincp > Options > Site Name / URL / Contact Details.

I dont seem to have a .htaccess file in the forum root directory and the settings in Site Name / URL / Contact Details looks normal. I have even reset the settings and it still looks all the same. Maybe because im missing .htaccess its having problems?

[Dave]

If you create a new default style and use that one, does this issue still happen?

If so, modify your includes/config.php file and add
define('DISABLE_HOOKS', true);

Right after the <?php tag, so it looks like:
<?php
define('DISABLE_HOOKS', true);

See if a plugin is causing this.

[bennzy]

IF i create a new theme it still does the same thing.

[RichieBoy67]

Please post your site details settings.. If you are not using mod rewrite urls you do not need htaccess for urls.. Are you using mod rewrite urls?

Have you checked your dns settings and has anything changed on your server? Have you checked the contents of that index.php file?

[Lynne]

Going directly to your vb site at http://www.weshootalotbetta.com/forum.php works just fine. There is no index.php file in default vbulletin. I would guess you either have your default tab in Settings > Navigation Manager set incorrectly, or your host has something set incorrectly in the httpd.conf file (since you say you don't have an .htaccess file).

[ForceHSS]

If you go to
http://www.weshootalotbetta.comIt sends you to
http://www.weshootalotbetta.index.phpNote it removes the .com and adds index.php
So you have or your host has done something wrong

Post a screenshot of your url settings

[RichieBoy67]

Going directly to your vb site at http://www.weshootalotbetta.com/forum.php works just fine. There is no index.php file in default vbulletin. I would guess you either have your default tab in Settings > Navigation Manager set incorrectly, or your host has something set incorrectly in the httpd.conf file (since you say you don't have an .htaccess file).

Another of Vbulletin heros!:)

I didn't even think of the navigation tab settings! That would probably be my guess for this problem with the current info we have.

[billstelling]

I would check the settings for -site name/ url / contact details- as well..

[ForceHSS]

I would check the settings for -site name/ url / contact details- as well..
Already said this in post 8

[bennzy]

Sorry about the bad quality i hope thats all you need if you want me let me know. The navigation settings seem to be in order nothing is different there as i can click on the nav links and the site goes to where it needs to go.

[ForceHSS]

Sorry about the bad quality i hope thats all you need if you want me let me know. The navigation settings seem to be in order nothing is different there as i can click on the nav links and the site goes to where it needs to go.
url looks ok I would remove the .com from the forum name but only because it would look better

[Lynne]

Do you have an index.php file? If so, what is in that file?

[bennzy]

i just attached the index.php file to here it looks the same as the one that comes with vb install

[ForceHSS]

i just attached the index.php file to here it looks the same as the one that comes with vb install
That file is ok its fully default

[Lynne]

It's time to rethink what settings you played around with just before this happened. Whatever you did isn't something that people normally do since we haven't seen this problem before.

[ForceHSS]

It might be quicker if you let a member of the support team access they will find the problem faster

[Lynne]

He can only do that if he has ticket support. Restoring a database backup is another option if he doesn't know what he did.