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View Full Version : Problems with our site on IE and Maxthon


DreadsUK
06-02-2014, 03:31 PM
Website www.dreadsuk.com

View in IE
http://s14.postimg.org/w9aog0eup/IMG_03062014_002042.png

View in maxthon3.0
http://s28.postimg.org/vri34es19/IMG_03062014_001521.png

This is what comes up for our header image. This is being viewed from china. Any reason this might be?

this is the url hosting the image
http://i.imgur.com/aLaPN7L.jpg

Lynne
06-02-2014, 04:06 PM
Hmmm, what happens if you host the image on your own server - does IE and maxthon (never heard of that before) still have problems with the image?

Do either of those browsers have some web development tool you can turn on to see what the problem/error is with that image?

Max Taxable
06-02-2014, 04:10 PM
These are missing or incorrectly named images which are called for in the script. Can also be, the script is not calling the correct location of the image. Could be simple as a typo even, in the script.

I'm getting the same issue on your site, with firefox in the US.

Could also be a file permission issue. I see you have right click disabled on your site, makes it hard to diagnose the issue.

Why you want to host your banner header image offsite 3rd party is a mystery to me.

DreadsUK
06-03-2014, 02:02 PM
Hmmm, what happens if you host the image on your own server - does IE and maxthon (never heard of that before) still have problems with the image?

Do either of those browsers have some web development tool you can turn on to see what the problem/error is with that image?
Where do i add the image to host it on our site?

These are missing or incorrectly named images which are called for in the script. Can also be, the script is not calling the correct location of the image. Could be simple as a typo even, in the script.

I'm getting the same issue on your site, with firefox in the US.

Could also be a file permission issue. I see you have right click disabled on your site, makes it hard to diagnose the issue.

Why you want to host your banner header image offsite 3rd party is a mystery to me.

Just enabled right click.

Where do i add the image to host it on our site?

Lynne
06-03-2014, 03:28 PM
Just ftp the image to your server. If you put it in your root, then the image should be at http://www.dreadsuk.com/image.png (whatever the name is).

Max Taxable
06-03-2014, 04:15 PM
Just ftp the image to your server. If you put it in your root, then the image should be at http://www.dreadsuk.com/image.png (whatever the name is).And then make sure you correct the script where this is called, to match the new location.

DreadsUK
06-03-2014, 08:03 PM
so do i add that image address to somewhere in the header template?

Lynne
06-03-2014, 08:48 PM
Didn't you just put the URL in Stylevars > titleimage? If so, just replace it with the new URL.

DreadsUK
06-04-2014, 12:51 PM
Didn't you just put the URL in Stylevars > titleimage? If so, just replace it with the new URL.

i havn't added the url to the header yet, thought i'd test it.

Its not having it http://s7.postimg.org/631tyjlrf/Screen_shot_2014_06_04_at_14_49_28.png

http://s23.postimg.org/jsjol378b/Screen_shot_2014_06_04_at_14_49_14.png

Disco_Dave
06-04-2014, 12:56 PM
PM me some info and I could help you with this.....

DreadsUK
06-04-2014, 12:56 PM
oop no, its cool i see my stupid error lol :p

Disco_Dave
06-04-2014, 12:57 PM
Glad you got it sorted!

Lynne
06-04-2014, 06:05 PM
oop no, its cool i see my stupid error lol :p
LOL. Yeah, I was gonna point out that gifs and jpgs are not the same thing. :D

DreadsUK
06-04-2014, 07:35 PM
LOL. Yeah, I was gonna point out that gifs and jpgs are not the same thing. :D

hahah yea thanks LOL

--------------- Added 1401914872 at 1401914872 ---------------


I'm getting the same issue on your site, with firefox in the US.


is it working now?

Max Taxable
06-04-2014, 08:30 PM
is it working now?Header image is rendering and displaying properly now for me, yes.

DreadsUK
06-05-2014, 07:51 AM
great. thanks mate