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booble
05-29-2014, 02:56 PM
I have too much mods installed but today Im trying install a update of one mod but dont work

"Importing Product, Please Wait... [:]"

It hangs and never does anything, doesn't install... nothing...

This error happened very much people other with randoms mod...but I dont know how to fix this.

Lynne
05-29-2014, 05:14 PM
If you have issues uploaded a modification, you should post in the modification thread for help.

booble
05-29-2014, 05:58 PM
If you have issues uploaded a modification, you should post in the modification thread for help.

lol
:S , no is a solution... its happened with random mods.

whenever I have a problem you always answer the same??

the problem is configuration or hosting...

ForceHSS
05-29-2014, 06:24 PM
Lynne did not say anything about configuration or hosting you where told to post this problem in the topic where you got the plugin for support

booble
05-29-2014, 07:17 PM
Lynne did not say anything about configuration or hosting

I know it. I said that. Your copy/paste answer for unknown issues is always "you should post in the modification thread ".

Sorry but I think its wrong.

http://www.vbulletin.com/forum/forum/vbulletin-legacy-versions-products/legacy-vbulletin-versions/vbulletin-3-5-how-do-i-questions-and-troubleshooting/177263-importing-product-please-wait

https://vborg.vbsupport.ru/showthread.php?t=307112

http://www.vbulletin.com/forum/forum/vbulletin-legacy-versions-products/legacy-vbulletin-versions/vbulletin-3-7-questions-problems-and-troubleshooting/301773-product-installation-importing-product-please-wait


more random mods with this error?

My mod always worked well but I uninstalled and at now not allow reinstall never.
thanks

ForceHSS
05-29-2014, 07:28 PM
There are a number of reasons why you post any problems where you got the plugin this is so if others have the same problem they have a quick place to find the answer, this is one reason, but if you have any problems with the forum rules I am sure a staff member will be happy to go over them with you.

booble
05-29-2014, 07:35 PM
Its a generic problem of too much mods.

tbworld
05-29-2014, 07:36 PM
You need to post in the modification area, because we have no idea what "MOD" you are referring to. The problem you are having is related to the modification in some way. How are the volunteers on vbulletin.org going to be able to assist you if you do not listen to our initial advice? If you want free assistance you need to work with the people delivering it.

At this point the only thing I can recommend given the absolute lack of data you have given us is to check your logs.
Sorry, about being so blunt. It is really not my nature, but I am using the 2x4 approach. :)

For official support open a ticket at vbulletin.com. However, they do not answer questions about modifications. Modifications are not vBulletin Products and are not part of your license agreement.

Lynne
05-29-2014, 08:11 PM
If you think it's a problem with your server, then what changed on your server between when it was working and it stopped working? And tell us something about your server - PHP and MySQL versions? vBulletin version? Suhosin or mod_security on the server (ask your host if you don't know)? And what is in your error_logs (if you don't know where they are, ask your host)?

booble
05-29-2014, 10:11 PM
4.2.2 Patch Level 1
php5.3

If you want I can give you login to my cpanel for check logs

The server hosting migrated while it worked well. Then one day, I uninstalled and it stopped working when I try install again

ForceHSS
05-29-2014, 10:14 PM
would be faster if you post the error logs here if they are large upload them to a zip file

booble
05-29-2014, 10:35 PM
the problem its not making error logs.... :(

Lynne
05-29-2014, 10:54 PM
would be faster if you post the error logs here if they are large upload them to a zip file
Actually, please do NOT post the full error_log. Upload a gif to your site and then go look at the error_log for your IP at that time. Only post *that* error.

Please add the following line to your config.php file under the <?php line:


define('SKIP_ALL_ERRORS', true);


Then upload a product and see if you still have the same problem.

ForceHSS
05-29-2014, 11:06 PM
Actually, please do NOT post the full error_log. Upload a gif to your site and then go look at the error_log for your IP at that time. Only post *that* error.
That what I meant :D

Elite_360_
05-29-2014, 11:39 PM
I had a similar problem i had to rebuild my server it was something with my DNS setting.
Try to upload a mod using IE. IE would tell me the problem there where no errors in my error log too but ie told me that my DNS was misconfig

booble
05-30-2014, 09:26 AM
Upload a gif to ftp ????

--------------- Added 1401446084 at 1401446084 ---------------

I had a similar problem i had to rebuild my server it was something with my DNS setting.
Try to upload a mod using IE. IE would tell me the problem there where no errors in my error log too but ie told me that my DNS was misconfig

I did this but cpanel error don't show it ...nothing

Lynne
05-30-2014, 04:54 PM
Sorry, I meant to upload a *product*.

booble
05-30-2014, 05:03 PM
ok, I tryed other product succesfully

Nirjonadda
05-30-2014, 05:17 PM
Please try to set MySQL Packet Size to 128.00 MB, Than try to Importing Product. I think this way you can do fixing this issue !

booble
05-30-2014, 05:28 PM
I have other new instalation in same server. This new forum works correctly but has the default configuration of vbulletin :/

booble
06-01-2014, 11:04 AM
I copied all in a new hosting for test. With the new server show:

Importing Product, Please Wait...

[:]

Warning: mysqli_query(): (42S21/1060): Duplicate column name 'quote' in ..../includes/class_core.php on line 1393

Warning: file_get_contents(..../includes/database_error_message.html): failed to open stream: No such file or directory in ..../includes/class_core.php on line 1151

Warning: file_get_contents(..../includes/database_error_page.html): failed to open stream: No such file or directory in ..../includes/class_core.php on line 1258

Paul M
06-01-2014, 04:14 PM
Warning: mysqli_query(): (42S21/1060): Duplicate column name 'quote' in ..../includes/class_core.php on line 1393
Looks like the product is trying to add a column that already exists, possibly you have added this before ?

booble
06-04-2014, 09:47 PM
I have this thread with tapatalk support too.

https://support.tapatalk.com/threads/importing-product-please-wait.25003/#post-133160