malware on my forum???

[vitrag24]

Hello,
since few weeks i was facing strange problem..
on opening my homepage from my android phone, it was showing some pop up message to clean mobile and redirecting to some cleaner app page.
but since last week, same thing happens with opening from my laptop also..

attached screenshot of both..

this is highly disturbing..please do the needful and let me know wht to do to rectify this..

[tbworld]

As you said your forum has been violated. Read through the information below and follow the steps carefully. There is tons of information on vbulletin.org and vbulletin.com on how to eliminate malware. A simple search will get you there.

Sorry your having problems. :(

Double check your system by using the best practices listed below.

Then please read the following two blog posts:
http://www.vbulletin.com/forum/blogs...ve-been-hacked (http://www.vbulletin.com/forum/blogs/zachery/3993888-fixing-your-site-after-you-have-been-hacked)
http://www.vbulletin.com/forum/blogs...vbulletin-site (http://www.vbulletin.com/forum/blogs/zachery/3993849-best-practices-for-securing-your-vbulletin-site)

Also please see these recent security announcements:
http://www.vbulletin.com/forum/forum...-1-vbulletin-5 (http://www.vbulletin.com/forum/forum/vbulletin-announcements/vbulletin-announcements_aa/3991423-potential-vbulletin-exploit-vbulletin-4-1-vbulletin-5)
http://www.vbulletin.com/forum/forum...d-all-versions (http://www.vbulletin.com/forum/forum/vbulletin-announcements/vbulletin-announcements_aa/3993204-vbulletin-5-connect-security-patches-released-all-versions)

[vitrag24]

can u advise specifically??

[tbworld]

can u advise specifically??

Unfortunately, you need to follow all the recommendations or you might just re-infect yourself. I would have to know what the malware was in order to advise you any differently. Once you are exploited most of the good malware starts to load your system up with additional malware.

If you know when you were affected. Backup your current site (just in case) and rollback to a previous backup. Make sure you follow the recommendations first.