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View Full Version : How to make a "Ask the staff" forum


BBNZowner
12-27-2013, 10:27 AM
Hi there, not sure what search terms to use here so my mistake if the answer is blatantly obvious :erm:

I've seen on some vb3.x forums there are forums where users can posts threads and have them answered by the staff. However, no other users can see their threads in there, except the OP. The forum looks empty to everyone else. So essentially a private chat forum/thread system between the user and staff - highly useful if the user has an issue that they only want the staff to see.

Can this be done on 4.2.2 with a mod or setting forum permissions?

Thanks.

nhawk
12-27-2013, 12:32 PM
This is easy to do..

1) Create a new forum.

2) Go to Forum Permissions and set 'Can View Others Threads' to 'No' for each usergroup that CAN NOT view other people's threads for the forum you just created.

Be sure to leave staff usergroup permissions as default so they can answer questions.

BBNZowner
12-28-2013, 02:00 AM
Awesome, thank you :)