Installation Problems

[Mr.Danko Jones]

Installed many vB versions but never had a problem installing it before.

I'm currently getting a white screen when trying to reach the install.php. Anyone know why it would be completely white?

I believe the information is all correct but something must be amiss.

[RichieBoy67]

It sounds like either your file permissions or you have missed uploading a file. Normally if your config file is wrong you will get an error. Are you sure you have all the files uploaded and permissions set correctly? I would reupload and try again.

[WEBDosser]

what PHP version & mySQL version you running?.

[Lynne]

You can also got into debug mode and see what the actual error is.

To enable debug mode edit the /config.php file and change:

$config['debug'] = false;
To:
$config['debug'] = true;

Then edit the /core/includes/config.php file and change:

// $config['Misc']['debug'] = true;
To:
$config['Misc']['debug'] = true;

[Mr.Danko Jones]

Altered those files for the debug mode and still getting a blank screen.

Might try re-uploading the files again in a moment.

"Running PHP 5.4 x FastCGI".

What file permissions do I need?

Sorry for the slow response. I work long days and have some personal complications at the moment to deal with.

[Lynne]

Usually, files are chmod 644 and directories are chmod 755. But, you would get a permission error, not a blank white page, if it was a permission problem.

When you turned on debug mode, did you go to yoursite.com? There should be an error message there. If you go to yoursite.com, do you get redirected to yoursite.com/install/install.php?

[Spangle]

Check your config.php files again, I had this problem, you have to set up the one in core>includes as you would for VB4.

Then in the root you have to rename one from config.php.bkp to config.php