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Niner2
12-13-2013, 01:05 AM
This problem cropped up this morning. We've never seen this one before.
You can see the forums and the treads. However, when you open a thread all you see is a blank screen. Nothing in the body of the page at all.

Same thing when you try to make a new post. Just a blank screen.

Any ideas on how to fix this would be appreciated.

Running ver 4.2.0 Patch Level2

Thanks!

ozzy47
12-13-2013, 01:23 AM
Lets see if it is a mod causing the issue.

Open your includes/config.php file and below<?php add this line:

define('DISABLE_HOOKS', true);

So it looks like this:
<?php
define('DISABLE_HOOKS', true);
/*================================================= =====================*\
|| ################################################## ################## ||
|| # vBulletin 4.2.2

Then check your pages again, if the issue is gone, then remove the define('DISABLE_HOOKS', true); from the includes/config.php file

Then the next step would be to disable the mods one by one to see which one is causing the issue.

Digital Jedi
12-13-2013, 04:40 AM
Also, a link to the page in question might help. Be interested to see the source code.

Niner2
12-13-2013, 05:45 AM
Here's one of the Forum pages.
http://www.goodhunting.info/forumdisplay.php?3-Campfire-Chat
Pic any thread to see what I'm talking about.

Thanks!

--------------- Added 1386918250 at 1386918250 ---------------

OK.
I edit the /includes/config.php file and loaded it onto the server.
No change. Still not seeing any Thread content.

New Joe
12-13-2013, 06:07 AM
I see, none of the pages for Threads are loading, the URL is there but a blank white page.

What URL settings have you got set up?

final kaoss
12-13-2013, 04:29 PM
What rewriting are you using via the vbulletin admin cp?

Standard URLs
Basic Friendly URLs
Advanced Friendly URLs
Mod Rewrite Friendly URLs

I would also suggest that you go and check your .htaccess for any changes.

Digital Jedi
12-13-2013, 04:42 PM
Crazy question, but are your SHOWTHREAD templates all intact and present?

DemOnstar
12-13-2013, 05:10 PM
Wow! Nasty..........
I saw the blank screen too but don't worry too much, you have the best boys dealing with your issue...
You will be sorted in a matter of hours.....

Lynne
12-13-2013, 05:21 PM
Create a new style with no parent:
- Styles & Templates > Style Manager > Add New Style
- Parent Style: No Parent Style
- Title: Default vBulletin
- Allow User Selection: Yes
- Save
Then set that as your default (vboptions > style & languages > default style) and browse the site using that totally default vbulletin style - do you still have the same problem?

Also, here is a page from the manual about troubleshooting blank or 'white' pages: https://www.vbulletin.com/docs/html/blank_pages