Error message text too harsh?

[sparksromeo]

Whenever a person clicks to follow a link on my site and is not signed in or registered he gets this error message "

vBulletin Message
You have been banned for the following reason:
No reason was specified.
Date the ban will be lifted: Never"

How can I change the text to be more friendly so it will not discourage the viewer?

Thanks for any suggestions.

[ozzy47]

That message should only come up if the person browsing is on the banned group. Guests should not be seeing that.

[sparksromeo]

define('DISABLE_HOOKS', true); has no effect. If I could impose, try to click on "Reply with quotes" on this link. HERE (http://www.treasurecoastaviation.com/forums/showthread.php?1478-KFPR-Aviation-Day-comming-soon)

[ozzy47]

Maybe something in htaccess, or vbseo?

Your link reply with quotes looks like this:
http://www.treasurecoastaviation.com/forums/newreply.php?do=newreply&p=1928

When it should look like this:
http://www.treasurecoastaviation.com/forums/newreply.php?&do=newreply&p=1928

Yours has the extra in it

[Max Taxable]

But on another thread, the link for reply looks like this, no extra ampersand:http://www.treasurecoastaviation.com/forums/newreply.php?do=newreply&p=1951

In the source code, it looks like it is pulling up the right error class, but I suspect that phrase may have been changed at some point?<div class="standard_error">
<h2 class="blockhead">vBulletin Message</h2>

<div class="blockbody formcontrols">
<div class="blockrow restore"><p>You have been banned for the following reason:<br />
No reason was specified.</p>

<p>Date the ban will be lifted: Never</p></div>
</div>

</div>

Plus, I am not seeing the extra ampersand on the thread the OP linked us to:http://www.treasurecoastaviation.com/forums/newreply.php?do=newreply&p=1926

EDIT: Never mind Ozzy - you are saying it SHOULD have the ampersand. Is that right? I pasted the one you said it should look like into my addressbar, and still got the "You have been banned" error message.

[sparksromeo]

(Using 4.2.2) I have no one banned. A unregistered browser can view everything but if he tries to reply to a posting without signing in he gets the harsh error message.

[ozzy47]

Yeah that should be the right class.

[ozzy47]

No there is something else going on in your site, no need to edit code. Have you added anything to your htaccess file?

[Max Taxable]

I don't think the ampersand makes any difference, like i said I pasted the one Ozzy said it should be, and still got same error.

[ozzy47]

Actually I see some of the code has been hidden in my other reply, but no matter, it still don't work either way.

[sparksromeo]

I have never changed the htaccess file. The only major addition was "PANJO" but I disabled it and I still have the problem.

[Max Taxable]

Check the global phrase "not_logged_no_permission" in Languages and Phrases. It should read:You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:

[ozzy47]

Check your Unregistered Usergroup permissions and make sure that "This Usergroup is not a 'Banned' Group" is set to 'Yes' instead of 'No'.

[Max Taxable]

Check your Unregistered Usergroup permissions and make sure that "This Usergroup is not a 'Banned' Group" is set to 'Yes' instead of 'No'.^^^ Bingo. I just duplicated this issue on my v3.8.7 by changing this usergroup setting.


This Usergroup is not a 'Banned' Group (Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviors.)

[ozzy47]

So you allow guests to post replies on your site?

[sparksromeo]

If Guest had permission to post then I would not get the error msg. They can only read a posting but if they try to reply they get the error msg. The error msg should say "You must be signed in to reply or post to this post"

[ozzy47]

I have to believe that is what is going on. :)

[Max Taxable]

I have to believe that is what is going on. :)It worked for me. :D

[ozzy47]

Try disabling your mods and see if you still get the same message.

Open your config.php and below<?php add this line:

define('DISABLE_HOOKS', true);

So it looks like this:
<?php
define('DISABLE_HOOKS', true);
/*================================================= =====================*\
|| ################################################## ################## ||
|| # vBulletin 4.2.2

[sparksromeo]

Check the global phrase "not_logged_no_permission" in Languages and Phrases. It should read:You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:

Took me a while but it is exactly as you described. FYI Varname $vbphrase[not_logged_no_permission]

[ozzy47]

Check your Unregistered Usergroup permissions and make sure that "This Usergroup is not a 'Banned' Group" is set to 'Yes' instead of 'No'.

[Max Taxable]

Took me a while but it is exactly as you described. FYI Varname $vbphrase[not_logged_no_permission]Yes I am sorry I sent you on that wild goose chase... The issue is going to be exactly what Ozzy is telling us. Usergroup Permissions.

[sparksromeo]

Check your Unregistered Usergroup permissions and make sure that "This Usergroup is not a 'Banned' Group" is set to 'Yes' instead of 'No'.

BINGO! That did it. Can't thank you enough. Sorry I took so much of your time.
Please keep up the good work.:D

[ozzy47]

Not a problem, glad to help. :)