Missing Section

[creative-friend]

Hello,

Some of my section are missing from my forums, from admincp and from the main forum aswell but no threads are posts are deleted I have a thread link to there but when I go there it shows this message.......

Admin, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation

Any Idea......

[Max Taxable]

Hmm.

Did you try logging out, then logging back in? You may have a bad cookie.

Otherwise, possible you're a victim of the hack going around, and the hacker has de-permissioned you?

[creative-friend]

Yeah i was hacked thats why this has happend

what is solution now??

[ozzy47]

Add your userid as super administrator in includes/config.php

// ****** SUPER ADMINISTRATORS ******
// The users specified below will have permission to access the administrator permissions
// page, which controls the permissions of other administrators
$config['SpecialUsers']['superadministrators'] = '1';

[creative-friend]

Add your userid as super administrator in includes/config.php

// ****** SUPER ADMINISTRATORS ******
// The users specified below will have permission to access the administrator permissions
// page, which controls the permissions of other administrators
$config['SpecialUsers']['superadministrators'] = '1';

I am Already SuperAdministrator.....Still I cant see the section...

That section was Team area for mods, S Mods and admins....but i cant see that now....i dont really know why....

any other solution??

--------------- Added 1382553583 at 1382553583 ---------------

Now Another Section Is Missing aswell.....I dnt know what is happeningggg

[ForceHSS]

Time for you to put in a support ticket if you can't fix this yourself

[creative-friend]

I dont Have Support Ticket

[M.Iftikhar]

AOA
Brother Cheek your permission of these section....mera khail se aap na apna usergroup ki permission add nahi ki es waja se ya message ay reha hain. kay ya aap ka saath masla ay reha hain ya baqi users ko bhi jo en section ko dekh reha hain un ka saath bhi yahi masla hain......????

[ForceHSS]

English only

[Lynne]

First, have you deleted your /install directory as per the announcement in your /admincp back in August? And did you delete any added Administrators, plugins, or files from the site? And undo any template edits?

[creative-friend]

First, have you deleted your /install directory as per the announcement in your /admincp back in August? And did you delete any added Administrators, plugins, or files from the site? And undo any template edits?

Yeah I deleted the install directory in august

Yeah I have deleted 5 to 6 admins IDs with time to time and got my site scanned few times from my hosting and my database a few days ago.......i didnt see anything after my database got scanned but only this section issue thats all

--------------- Added 1382805110 at 1382805110 ---------------

AOA
Brother Cheek your permission of these section....mera khail se aap na apna usergroup ki permission add nahi ki es waja se ya message ay reha hain. kay ya aap ka saath masla ay reha hain ya baqi users ko bhi jo en section ko dekh reha hain un ka saath bhi yahi masla hain......????

Walaikum Asalam bahi

I cant even see that section in admincp being the superadmin still i cant see so no idea where the section is gone..........no one can see that section bro but no posts aur threads are deleted...

[Digital Jedi]

I dont Have Support Ticket
A Support Ticket is something you do at vBulletin.com. It's in the Members Area where you downloaded the software.

[blackberry]

The hacker might have deleted that, you should create new or upload your old backup, check your plugin's for any unknown plugin.

[Lynne]

Do you see the forum in the database?

[creative-friend]

The problem is that the sections are there but they are invisible. The sections are there because no body's posts have been deleted. If the hackers deleted the sections then the posts would have dcreased but this is not teh case. Therefore, the sections are there but no one can see them, not even the super admin. I even checked Forum Permissions from admin CP but I could'nt see them there either.

[Digital Jedi]

The problem is that the sections are there but they are invisible. The sections are there because no body's posts have been deleted. If the hackers deleted the sections then the posts would have dcreased but this is not teh case. Therefore, the sections are there but no one can see them, not even the super admin. I even checked Forum Permissions from admin CP but I could'nt see them there either.
Unless I'm mistaken, post count isn't affected just from deleting threads. You have to update your counters before mass thread/post deletion would be recalculated. It doesn't mean they're invisible.

[M.Iftikhar]

Unless I'm mistaken, post count isn't affected just from deleting threads. You have to update your counters before mass thread/post deletion would be recalculated. It doesn't mean they're invisible.
Yes you are right.....please do this thing brother then see post count decreased or not
please visit this link
https://www.vbulletin.com/docs/html/main/maintenance_counters
i think this is helpful for you

[creative-friend]

I have installed AE Detector
what it does
if two Ids are sharing the same Pc it makes a thread that A and B sharing the same same PC
when I installed this I defined to make thread in Management zone
so It was automattically making Threads in Management zone
but Management zone in invisible now
yesterday in recent stats I saw There was a Thread...
but in front of thread title no section name mentioned
as you can see in scree shot
https://vborg.vbsupport.ru/external/2013/10/10.png (http://s1361.photobucket.com/user/waqarpp/media/ScreenShot2013-10-27at52831PM_zpse7194cbd.png.html)


when I click on Title this error welcomed me

https://vborg.vbsupport.ru/external/2013/10/11.png (http://s1361.photobucket.com/user/waqarpp/media/ScreenShot2013-10-27at53243PM_zps2dd95144.png.html)

so I am sure section is there as this thread is made in that section Management section
But no one can see
Management Section,Supermod Zone, Team Area and Sorts sections are invisible

[M.Iftikhar]

I have installed AE Detector
what it does
if two Ids are sharing the same Pc it makes a thread that A and B sharing the same same PC
when I installed this I defined to make thread in Management zone
so It was automattically making Threads in Management zone
but Management zone in invisible now
yesterday in recent stats I saw There was a Thread...
but in front of thread title no section name mentioned
as you can see in scree shot
https://vborg.vbsupport.ru/external/2013/10/10.png (http://s1361.photobucket.com/user/waqarpp/media/ScreenShot2013-10-27at52831PM_zpse7194cbd.png.html)


when I click on Title this error welcomed me

https://vborg.vbsupport.ru/external/2013/10/11.png (http://s1361.photobucket.com/user/waqarpp/media/ScreenShot2013-10-27at53243PM_zps2dd95144.png.html)

so I am sure section is there as this thread is made in that section Management section
But no one can see
Management Section,Supermod Zone, Team Area and Sorts sections are invisible


waqar azeem userid can super administrator ?????
because this is your other admin id

in previous post i gave you a link please do these thing first

[creative-friend]

waqar azeem userid can super administrator ?????
because this is your other admin id

in previous post i gave you a link please do these thing first

I checked from Superadmin's id also
same error
and that link you gave me I rebuild everything
nothing happened
not a single thing changed

[blackberry]

Please check the plugin area, @ozzy47 has been giving links for cleaning and securing forum, please check these links

http://www.vbulletin.com/forum/blogs/zachery/3993888-fixing-your-site-after-you-have-been-hacked
http://www.vbulletin.com/forum/blogs/zachery/3993849-best-practices-for-securing-your-vbulletin-site

[M.Iftikhar]

ok brother now last thing in my mind....
Go to your cpanel open phpmyadmin____then select your database and click on him you see all of your table now scroll down find forum table screen shot under way

https://vborg.vbsupport.ru/external/2013/10/5.jpg


after click on the forum table a new page open screen shot under way

https://vborg.vbsupport.ru/external/2013/10/6.jpg


This my site forum and section you can cheek your section sub section on this page you can find your forum/section/subsection if you find your forum name like abc that hidden click on him if all section are their that means your forum/section/subsection are not deleted if you can not find these thing its mean that forum/section/subsection are deleted by the hacker..... we are waiting for your reply that section are their or not...??

[creative-friend]

Yeah Iftikhar bahi

The sections are there...I can see Team area there, and few other hidden sub section aswell inside Team area

[M.Iftikhar]

Hmmm if these section are their in database so how can it possible not showing in admin cp??? Please any other expert or staff member help us about this matter...

[creative-friend]

Do you see the forum in the database?

Yeah I can see them in database

[creative-friend]

guys
no reply?

[M.Iftikhar]

So Confuse what is the matter.???? and can now we do???

[Lynne]

Do you have ticket support? If so I'd put in a ticket.

It's very hard to troubleshoot this without 'seeing' anything.

[creative-friend]

Do you have ticket support? If so I'd put in a ticket.

It's very hard to troubleshoot this without 'seeing' anything.

No I dont have it

but if i buy the ticket support?? will i definitely get it sorted??

[M.Iftikhar]

Hello, Brother you do not need to buy support ticket.
open your vbulletin member area click on support ticket button write your problem in the box and also send your sensitive information in sensitive information box like admin username and password ftp username and password. Thats it.