E-Mails Not Being Sent Out

[Amaury]

I had to manually move a user out of users awaiting e-mail confirmation yesterday because they didn't receive their e-mail. Additionally, I myself haven't been receiving e-mails for things like thread subscriptions the last few days.

There aren't e-mails in the queue, so I'm not sure what else it could be.

[Lynne]

What happens when you run Maintenance > Diagnostics > Email ?

[Amaury]

What happens when you run Maintenance > Diagnostics > Email ?

No errors were returned while attempting to send the email. Check [e-mail] shortly to confirm you've received the email. If you don't receive the email, try sending the test to a different address. If that fails, check your mail server's configuration.

Got the e-mail, too:

You are receiving this email because your email address was entered as an email test at KH-Flare Forum.

The first step of this email test script has been completed. However, a formatting test is still necessary:

A paragraph break.
A single line break.

Another paragraph break.
Another single line break.
Another single line break.

If the above lines look correct, you are finished. The email features on your server are setup correctly.
If this email is run together on one line, there is possibly a configuration error with your mail server. Please ensure it is configured correctly.

--------------- Added 1377550844 at 1377550844 ---------------

Resolving this will have to wait. Our idiot host deactivated us again for excessive MySQL usage without notifying us and giving us a few days to rectify the problem, which is the same thing that happened when we were over our table limits.

Methinks it's time to change hosts.

[Amaury]

Resolved.

Once we got the issue resolved with our MySQL and the site back up, e-mails started being sent out again.

[ozzy47]

Yeah, I think it may be time to find a better host.

[Amaury]

Resolved.

Once we got the issue resolved with our MySQL and the site back up, e-mails started being sent out again.

Or not...

They're not working again.

[Lynne]

Do you have any queued emails? Does your host cap the number of emails you are allowed to send out per hour/day?

[Amaury]

Do you have any queued emails? Does your host cap the number of emails you are allowed to send out per hour/day?


Still no queued e-mails.
Not sure, but even with restrictions, e-mails should still be sent out eventually.

[Lynne]

And is Maintenance > Diagnostics > Email still working? If so, then this is an issue with your server. Check your server mail logs and mail area and they should still be there waiting to be sent out.

[Amaury]

And is Maintenance > Diagnostics > Email still working? If so, then this is an issue with your server. Check your server mail logs and mail area and they should still be there waiting to be sent out.

That doesn't seem to be working now.

[Lynne]

Then your settings are incorrect.

[Amaury]

Then your settings are incorrect.

https://vborg.vbsupport.ru/external/2013/09/1.png?1

[Lynne]

What are the results when you run Maintenance > Diagnostics > Email? It will spit out the server settings I am talking about.

[Amaury]

What are the results when you run Maintenance > Diagnostics > Email? It will spit out the server settings I am talking about.

Results: No errors were returned while attempting to send the email. Check [e-mail removed] shortly to confirm you've received the email. If you don't receive the email, try sending the test to a different address. If that fails, check your mail server's configuration.

This time the test e-mail came:

You are receiving this email because your email address was entered as an email test at KH-Flare Forum.

The first step of this email test script has been completed. However, a formatting test is still necessary:

A paragraph break.
A single line break.

Another paragraph break.
Another single line break.
Another single line break.

If the above lines look correct, you are finished. The email features on your server are setup correctly.
If this email is run together on one line, there is possibly a configuration error with your mail server. Please ensure it is configured correctly.

[Lynne]

Above where it says "Results: No errors were returned...." it spits out your email settings. What are those and are they valid for your site?

[Amaury]

Above where it says "Results: No errors were returned...." it spits out your email settings. What are those and are they valid for your site?


SMTP: localhost
sendmail_from: None
sendmail_path: /usr/sbin/sendmail -t -i

[Lynne]

And are those valid for your site? My sendmail_path has an email at the end of it - your's doesn't - so are you sure it is configured correctly?

[Amaury]

And are those valid for your site? My sendmail_path has an email at the end of it - your's doesn't - so are you sure it is configured correctly?

E-mails started mysteriously working again last night, but since I have a feeling they'll stop again, where would I check the configuration?

[Lynne]

With your host.