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View Full Version : Bought a New vBulletin License and Nothing to Download Yet..


Tren360
08-22-2013, 07:17 PM
I bought a new license from http://www.vbulletin.com/purchases/ about 8 hours or so ago. So far, I got a my login and license details as well emailed to me. I also got a Getting Started Manual as well. But, I did not get a download link yet to download anything.

Does it normally take this long to get something to download? or am I missing something?

snakes1100
08-22-2013, 07:19 PM
members.vbulletin.com

Login with your email or customer #

You cna download from there, support questions should go to vbulletin.com, not here.

Tren360
08-22-2013, 07:58 PM
Edit: I figured it out...

snakes1100
08-22-2013, 08:01 PM
click members area, then click the download link next to the domain, you also need to enter your URL for the license.

Tren360
08-22-2013, 08:05 PM
Hi.. one more quick question..

Out of the .zip folder I uploaded.. do I only upload the files in the "upload" folder to the FTP?

Lynne
08-22-2013, 08:56 PM
Yes, only upload the files from the /upload directory. There are instructions on how to install your forum here in the manual - https://www.vbulletin.com/docs/html/install

BirdOPrey5
08-22-2013, 10:55 PM
FYI you are still showing as unlicensed on this forum, you will need to complete the following before you can download or ask for support-


To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (http://members.vbulletin.com/membersupport_priority.php) (vB-Germany users click here (http://members.vbulletin-germany.com/membersupport_priority.php)) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.