View Full Version : Can you help me please
tefon
05-18-2013, 04:53 PM
hello
I forgot my e-mail address is registered vbulletin.com.
What should I do if I can not login?
BirdOPrey5
05-18-2013, 05:24 PM
email support@vbulletin.com with whatever info you have, we'll look up your account.
tefon
05-18-2013, 06:01 PM
thanks
I e-mailed you yesterday, but now I send one more
--------------- Added 1368903950 at 1368903950 ---------------
I sent e-mail support@vbulletin.com
BirdOPrey5
05-19-2013, 01:36 PM
Did you get a response? I'm pretty sure I responded to your ticket yesterday... The email address on vBulletin.com is the same email address on this site.
Use this link to reset your password- http://www.vbulletin.com/forum/lostpw
tefon
05-19-2013, 02:58 PM
I want to move my license to another domain
Lynne
05-19-2013, 03:17 PM
Then login to your customer account over on vbulletin.com and then change the domain your license is pointing to.
tefon
05-19-2013, 03:25 PM
I changed the
--------------- Added 1368982183 at 1368982183 ---------------
Customer Number incorrectly says :(
BirdOPrey5
05-19-2013, 06:41 PM
The forums at www.vbulletin.com/forum/ is a different username/password than the Customer Area at https://www.vbulletin.com/customer/account/login/
You Customer Number isn't used on www.vbulletin.com/forum/
It may be used to log in to th Customer Area: https://www.vbulletin.com/customer/account/login/
Which are you trying to log into, the vbulletin.com forum or the customer area?
tefon
05-20-2013, 02:39 AM
<a href="https://www.vbulletin.com/customer/account/login/" target="_blank">https://www.vbulletin.com/customer/account/login/</a>
I want to transfer the license to another link
BirdOPrey5
05-20-2013, 12:00 PM
I have sent an email to the email address on file for your customer account that will allow you to reset your password and log in.
The email address on record happens to be the same email address you use on this forum so you can view it here: https://vborg.vbsupport.ru/profile.php?do=editpassword
Note- Changing the email address at the above link will NOT change your customer account email, they just happen to be the same right now.
If you do not have access to this email address anymore then send an email to support@vbulletin.com from an address you do have access to, include your customer number, license number, or forum URL so we can figure out what account is yours.
We will email you back some questions to make sure you are the valid license holder, and then we can change the email address or initiate a transfer, whatever you need.
tefon
05-20-2013, 05:24 PM
my new forum domain : http://www.tamortam.com pls change my licence http://www.tamortam.com
ForceHSS
05-20-2013, 09:04 PM
my new forum domain : http://www.tamortam.com pls change my licence http://www.tamortam.com
only you can do that in the members area at vbulletin.com
Simon Lloyd
05-26-2013, 06:01 PM
only you can do that in the members area at vbulletin.comHe means go here https://members.vbulletin.com/ and login in with your customer number (or registered email) and your password, then you can check and edit your licenses.
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