Weird Email Issue With Vbulletin, Anyone Experience This?

[boxingscene]

All of a sudden, for no particular reason, I am receiving new user notifications under the email address of the "super admin" instead of the listed email that was being used for years. There have been no email changes. I checked everything and can't tell why this is happening all of a sudden.

[snakes1100]

You would need to provide more detail, the emails that are being used & a header from each one.

The first thing that pops into mind is that its being forwarded to your email.

[boxingscene]

The emails themselves are normal "new user" notification emails and they are being received by the correct email address.

However, the "sender" address being used by vbulletin is all of a sudden the "super admin" instead of the email address listed in the settings, which is the same email address being used for years.

[Lynne]

You didn't really provide more details, nor did you provide the header information from the emails like Anthony asked for.

[boxingscene]

Here is one example

Delivered-To: boxingscene@gmail.com
Received: by 10.76.150.199 with SMTP id uk7csp3048oab;
Sun, 12 May 2013 18:33:21 -0700 (PDT)
X-Received: by 10.236.68.232 with SMTP id l68mr15198708yhd.24.1368408800956;
Sun, 12 May 2013 18:33:20 -0700 (PDT)
Return-Path: <daemon@web1.boxingscene.com>
Received: from web1.boxingscene.com (web1.boxingscene.com. [98.142.209.194])
by mx.google.com with ESMTPS id p69si8253003yhp.29.2013.05.12.18.33.20
for <boxingscene@gmail.com>
(version=TLSv1 cipher=RC4-SHA bits=128/128);
Sun, 12 May 2013 18:33:20 -0700 (PDT)
Received-SPF: pass (google.com: best guess record for domain of daemon@web1.boxingscene.com designates 98.142.209.194 as permitted sender) client-ip=98.142.209.194;
Authentication-Results: mx.google.com;
spf=pass (google.com: best guess record for domain of daemon@web1.boxingscene.com designates 98.142.209.194 as permitted sender) smtp.mail=daemon@web1.boxingscene.com
Received: from web1.boxingscene.com (serv-10086 [127.0.0.1])
by web1.boxingscene.com (8.13.8/8.13.8) with ESMTP id r4D1XKXb028566
for <boxingscene@gmail.com>; Sun, 12 May 2013 21:33:20 -0400
Received: (from daemon@localhost)
by web1.boxingscene.com (8.13.8/8.13.8/Submit) id r4D1XKYW028565;
Sun, 12 May 2013 21:33:20 -0400
Date: Sun, 12 May 2013 21:33:20 -0400
To: boxingscene@gmail.com
Subject: New User at Boxing Forum
From: "Boxing Forum" <boxingscene1@aol.com>
Auto-Submitted: auto-generated
Message-ID: <20130513013320.77ea1a0a9513@www.boxingscene.com>
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit
X-Priority: 3
X-Mailer: vBulletin Mail via PHP

There is a new user, ulove at Boxing Forum

[snakes1100]

Ok, but that still dont provide us with detail on the setup

[boxingscene]

Ok, but that still dont provide us with detail on the setup

Snake, I'm not sure what you mean. The email address set up under Vbulletin is boxingscene@gmail.com (as the email used for outgoing email from the forum). Instead, boxingscene1@aol.com (super admin's email) is all of sudden being listed as the outgoing email address and no changes have been made on our end in vbulletin.

[snakes1100]

Yes, details like those help, what the emails are & whats going on in detail, we cant help without details.

I assume you have no hacks installed that relate to emails?

Did you change the way emails are sent out, smtp?

[boxingscene]

Yes, details like those help, what the emails are & whats going on in detail, we cant help without details.

I assume you have no hacks installed that relate to emails?

Did you change the way emails are sent out, as it appears your doing smtp.

Not that I know of.

[snakes1100]

Under Site Name / URL / Contact Details

Your webmaster email is set as boxingscene@gmail.com?

[boxingscene]

Under Site Name / URL / Contact Details

Your webmaster email is set as boxingscene@gmail.com?

Yes. Yesterday I saw it was set as the other email address, so I changed it to boxingscene@gmail.com last night, but all of the emails continue to come in under the other email address.

[snakes1100]

Did you clear out your email queue on the server?

Are you queue emails via vbulletin as well & croning them?

I would also restart the mail server after the flush of hte queue to verify.

[boxingscene]

Did you clear out your email queue on the server?

Are you queue emails via vbulletin as well & croning them?

I would also restart the mail server after the flush of hte queue to verify.

I think they are sent our automatically when I put the request in vbulletin. I just had the mail servers restarted after clearing out the email queue and for some reason it still sent the test email as coming from the super admin's account.

[snakes1100]

Yes, in the diagnostic email test, it is instant.

--------------- Added 1368480926 at 1368480926 ---------------

Disable all your plugins and send me another test email.

[boxingscene]

Yes, in the diagnostic email test, it is instant.

--------------- Added 1368480926 at 1368480926 ---------------

Disable all your plugins and send me another test email.

I just used another browser to create a test account, just to see how it was sent, and the notification was received instantly as well.

Let me try your test.

--------------- Added 1368481747 at 1368481747 ---------------

sent

[snakes1100]

Subject: vBulletin Email Test
From: "boxingscene@gmail.com" <boxingscene@gmail.com>
Sender: boxingscene@gmail.com

Looks correct now, enable each hack one at a time until it starts coming from the aol addy.

[boxingscene]

Subject: vBulletin Email Test
From: "boxingscene@gmail.com" <boxingscene@gmail.com>
Sender: boxingscene@gmail.com

Looks correct now, enable each hack one at a time until it starts coming from the aol addy.

The issue appears to be fixed, but I actually have all of the hacks turned on. What I did is save the settings several more times. I have multiple webservers maybe one of them has the other email address cached in or something like that.

I just registered a new account and the email notification was sent correctly. Thanks for all of your help!

[snakes1100]

Yea, see thats why we ask for details, you should of said you have multiple web servers.

You running a nginx proxy front end?

[boxingscene]

Yea, see thats why we ask for details, you should of said you have multiple web servers.

You running a nginx proxy front end?

I'm not positive on all of the server specs, but I have seen an "nginx" page come up a while back when there was an error.

[snakes1100]

Well, as long as thats the case and you want to avoid things like this when running a frontend proxy, as long as the servers are nic to nic or on a fast gigabit switch, i would do a NFS share, im guessing now your rsyncing or something, which is going to create issues in some cases.

[boxingscene]

Well, as long as thats the case and you want to avoid things like this when running a frontend proxy, as long as the servers are nic to nic or on a fast gigabit switch, i would do a NFS share, im guessing now your rsyncing or something, which is going to create issues in some cases.

Certain files and certain folders are copied from server A to servers B & C

[snakes1100]

That will create a issue if its slow or not syncing correctly, you need to find out how your system runs.

Setting up the NFS is easy, as i said, they need to be nic to nic or on a fast gigabit connection.