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View Full Version : Instant email notification - admin notification - mail issue?


firentire
12-01-2012, 12:43 AM
Hi guys,

I have an issue with "instant email notification" - not sending email to users when somebody post in the same thread. I check and enabled plugin in admincp, but still the same result.

It could be a mail problem (but how?), because i use to receive an email every time when i get a new member - not working anymore either.

Registration area is working fine - sending and receiving emails without any problem.

Somebody have an idea?

Thanks,
George

kh99
12-01-2012, 01:07 AM
Do you have "Use Mailqueue System" set to Yes (under Email Options)? If so, check the admincp home page for "Number of Queued E-Mails" to see if you have a lot of emails queued up. If so, you may need to increase the value for "Number of Emails to Send Per Batch".

firentire
12-01-2012, 03:06 AM
I have "Number of Emails to Send Per Batch". It looks like is the same thing. What value should i put? Currently is set to 80.

Thanks

kh99
12-01-2012, 03:10 AM
Well, the question is whether or not you have any emails queued. When you first go to the admincp (the welcome page), there's a bunch of stats, and the last one on the right should be "Number of Queued E-Mails".

But 80 is probably enough unless you have a large site. Although registration emails don't go through the queue, so it could be a problem with the queue not being processed.

firentire
12-01-2012, 03:20 AM
Number of Queued E-Mails - 2,535. What does this mean? Thank you.

--------------- Added 1354335774 at 1354335774 ---------------

:) Actually i know what it means. Question is...how can i get it fixed?

kh99
12-01-2012, 03:31 AM
What is "Use Cron Based Sending" set to? If it's yes, then the problem could be that the scheduled task isn't running. Maybe try setting it to "no" and seeing if the queue starts going down (either way it depends on traffic comng to your site).

It could also be that someone's sending a lot of emails out that you aren't aware of (if you have permissions set to allow users to send email to other users). Unfortunately there's really no interface to see what's going on in the queue, you'd have to query the database and look at the mailqueue table. I have to be honest - I've heard people mention an email log but I don't know offhand how you get to it.

kh99
12-01-2012, 03:40 AM
Here's a mod that might help see what's going on: www.vbulletin.org/forum/showthread.php?t=246560 , but I've never used it myself.

firentire
12-01-2012, 03:45 AM
Wow, i set it to no...and i got a bunch of emails on the next sec. Thanks a lot. I really appreciate your effort.