Log in

View Full Version : Account Issue


Phineas Flynn
11-02-2012, 12:05 AM
I have a strange issue, I don't understand why I can't vote on the Mod of the Month. I am the license owner and it says I don't have permission to vote.

I sent a request via contact us and this is what I was told:

You are showing up as Licensed, so you should be able to vote in the
current MOTM thread. If you continue to have problems, please post in
the vbulletin.org feedback forum.

- vB.org Staff


I have had account issues in the past, and had to already create a new account as my original account was showing up as unlicensed and was not able to be resolved, this is starting to get annoying, thanks.

Ken

Simon Lloyd
11-02-2012, 08:01 AM
Are you using a proxy? i don't work here so can't really comment other than the usual "clear cookies and cache"

Phineas Flynn
11-02-2012, 11:10 AM
Nope not using a proxy, cleared cookies and cache, tried two different computers with two different ip's and same result. :(

Lynne
11-02-2012, 03:26 PM
Which MOTM thread are you trying to vote in?

Phineas Flynn
11-02-2012, 08:14 PM
Hi Lynne, this one, https://vborg.vbsupport.ru/showthread.php?t=289983

--------------- Added 1351903118 at 1351903118 ---------------

I don't know if anyone did anything, but it let me vote now.:D

Lynne
11-03-2012, 01:40 AM
I didn't do anything, but I'm glad you can vote now.

Phineas Flynn
11-03-2012, 02:35 AM
Thanks for looking into it none the less, if it happens again I will start a new thread.

Paul M
11-03-2012, 01:47 PM
To vote in MOTM you must have at least 5 posts and have been a member for 30 days.

There is also no reason you needed to create a new account, I have no idea who you spoke to about showing up as unlicensed, but thats always fixable if you follow the instructions.

Phineas Flynn
11-06-2012, 12:43 AM
Thanks Paul, it was probably the post count!! I don't recall who I spoke to, I did follow all the instructions and it did not work for me. :(

I had my old account since May 1st of 2008 and it just would not let me rectify it, https://vborg.vbsupport.ru/member.php?u=252239

Paul M
11-06-2012, 12:54 AM
I had my old account since May 1st of 2008 and it just would not let me rectify it, https://vborg.vbsupport.ru/member.php?u=252239
The e-mail on that account is not asociated with any licence.

kapii
11-06-2012, 01:56 AM
I forgot I changed my email there after I made the new account, so it's all sorted now, thanks Paul. :D