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w0lly89
08-06-2012, 02:40 PM
Hi,

I'm trying to add an image to a post, or into a CMS article, using the "Insert Image" icon, then selecting an image from "My Computer". When I upload the image, I get the error,

"Image resize failed due to inability to obtain image size".

I've not had this problem before. The image I'm trying to upload is around 100k, and is 600px x 600 px, so it's not a huge file.

I've tried it on IE and Firefox with same results.
I've not upgraded my version of vBulletin recently.
Tried uploading as PNG, didnt work.
Dont want to use Imagemagick or GD, just want to use regular upload.
Tried every image size.

Please help

Thank you.

Reycer
08-06-2012, 08:15 PM
Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Safe Mode Upload Enabled -> Yes

w0lly89
08-08-2012, 07:57 PM
Hi,

Im sorry but the error was different than i posted:

"image resize failed due to your image library not having support for this image type"

Thank you.

BasilFawlty
08-08-2012, 10:15 PM
I had a similar problem trying to re-size avatar thumbs. I submitted a ticket and they changed my image library setting from imagemagik to "GD". For some reason imagemagik wasn't re-sizing like it should even though it worked fine on my UBBThreads forum. When they set my VB to use GD it worked fine. Not sure if this has anything to do with your problem, but thought I'd mention it as it sounds kinda similar.