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barcena
04-29-2012, 06:12 AM
I've lost the Admin password for a site I seldom go and need to retrieve it; to make things worse Id lost the email with which I registered my Admin user in one of my last hosting transfers; I never ever used that account. My hosting says there's nothing they can do and to come ask here, since they have access to db's and other information I thought they will be able to help.

Since I was the only owner there's no second admin or moderator who can help me out.

I am lost; the site is pretty much locked, I can't admin or change anything. Is there's anything at all that I can do?

Thanks in advance.

kh99
04-29-2012, 11:10 AM
In the vb distribution in the "do not upload" folder there's a file named tools.php. If you upload that to the admincp folder then point your browser at it, it has an option to restore access to an admin account.

barcena
04-30-2012, 03:12 AM
Thanks!!! I'll tell the hosting guys know of this, I honestly don't know how to do it by myself.