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View Full Version : Custom Avatars stopped working


CouponWCents
04-17-2012, 12:24 PM
I installed a mod for mobile users but the original poster hasn't gotten back to me.

Since installing, custom avatars for Super Moderators and above will not show up. It just says: "Username's Avatar" but no picture. I uninstalled the mod and they still are not working.

It will let us upload default avatars but not custom.

I have rebuilt the custom avatars under maintenance but I have no idea what else to do.

I added a new default style and they are still not working there either.

Lynne
04-17-2012, 05:12 PM
Link?

CouponWCents
04-17-2012, 09:20 PM
<a href="http://www.CouponWithCents.com" target="_blank">www.CouponWithCents.com</a>

Lynne
04-17-2012, 09:37 PM
Hmmm, strange. Do you store avatars in the database or filesystem?

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

CouponWCents
04-17-2012, 10:16 PM
I have no clue where they would be stored.

I just disabled plugins and same thing.

Lynne
04-17-2012, 10:20 PM
Check Attachments > Attachment Storage Type and it should tell you where they are stored.

CouponWCents
04-17-2012, 10:55 PM
Attachments are currently being stored in the database

Lynne
04-18-2012, 02:33 PM
Whoops, I meant the Avatars > User Picture Storage Type. But, you said it is the custom ones that aren't working? Have you thought of going back to a backup database from before installing the mod? And, when you uninstalled it, did you go through the installation instructions backwards?

CouponWCents
04-18-2012, 08:32 PM
With your wonderful help, I went to the avatars > Move Items from File System into Database, hit go and now they are working.

Don't know why that was weird like that but thank you Lynne. I hope everyone at vbulletin knows what an asset they have with you! :)

akrepyusuf
04-19-2012, 11:32 AM
Thanks from me had the same problem solved.