Paid Subscription User Title problem

[Snowhog]

We recently setup Paid Subscriptions. I created Custom Usergroups for each of our subscription levels, and each Custom Usergroup has a specified User Title, which according to the description: "Use this to override the default 'ladder' of user titles".

In each Custom Usergroup, as shown in Subscription Manager, the Primary Usergroup option is set to No change and the Custom Usergroup is checked under Additional Usergroups.

When a subscription is purchased, the User Title set for the Custom Usergroup is not being applied to the members profile information. Why?

[Iain M]

You might need to run Admin CP > Maintenance > Update Counters > Update User Titles and Ranks

[Snowhog]

I already tried that, and it had no effect on the paid subscriptions user titles.

--------------- Added 1332392838 at 1332392838 ---------------

Our forum using icons for Ranks based on post counts. We have unique icons for specified posts counts, so the icon is used only once per level reached. The Stack Rank for these was set to No. I changed that to Yes for each one.

I then created seven new Ranks, set Stack Rank to Yes and for Rank Type used html code for the custom user title we wanted to be displayed for the purchased subscription.

Works! Now, the paid subscription user title appears above the rank icons.

[semaster]

i have same problem, but no vbulletin moderators are able to solve this!!

[bosanci28]

so,what you guys use for paid subscriptions? what mod?
and also to work with a new "Usergroup User Title" like to ad a group title "gb vip" under avatar!,

any advice?

thanks