Widget Manager - Not Working

[CrumbDown]

Hi

Im trying to configure a widget (any) and when I press the 'configure' link, nothing happens. Any help?

Regards

[kh99]

I think it might be a javascript error on the page. Do you have an error console in your browser (or maybe FireFox with the FireBug addon)?

[CrumbDown]

I think it might be a javascript error on the page. Do you have an error console in your browser (or maybe FireFox with the FireBug addon)?

No. Im using Safari. Let me try firebox and see.

EDIT:

Same thing when using firefox :(

[kh99]

No. Im using Safari. Let me try firebox and see.

EDIT:

Same thing when using firefox :(

OK, but see if you can find an error console to see if there's an error from the javascript on the page. I can't remember if the error console is there by default or if you need to addon FireBug.

[CrumbDown]

OK, but see if you can find an error console to see if there's an error from the javascript on the page.

Where to find that console? Is it in the admin area?

[kh99]

Where to find that console? Is it in the admin area?

It's part of the browser, not vb. In Firefox, go to tools -> addons and Get Addons, and search for FireBug. I think there's also an addon that's just called "Console" that has fewer features (FireBug lets you do a lot of debugging stuff).

[CrumbDown]

Ok but what exactly am I look for, as in with the forum?

[kh99]

Just trying to see if the javascript on that page is causing any errors. It's possible that's not the problem, but I can't think of anything else.

I'd check for you myself if it was on your public site somewhere.

[CrumbDown]

Will anyone help me on this? This software is expensive to have no support.

--------------- Added 1329468597 at 1329468597 ---------------

Found it.

Thanks to Steve here (https://www.vbulletin.com/forum/showthread.php/378666-Widget-Manager-Configure-not-working).

[UK CHI3F]

We are having the same problem sometimes it works but not all the time

Got this from the inspect element in google chrome:

vB_Overlay :: Set status = 2 (Load Overlay HTML)
XMLHttpRequest cannot load http://www.xboxplayers.co.uk/site/ajax.php. Origin http://xboxplayers.co.uk is not allowed by Access-Control-Allow-Origin.
vbulletin_overlay.js:11vB_Overlay :: Set status = 0 (close)
vbulletin-core.js:11AJAX Error: Status = 0: communication failure
vbulletin_overlay.js:11vB_Overlay :: Set status = 2 (Load Ajax Content)
vbulletin-core.js:11Viewport Info: Size = 1068x903, Position = 0,0
vbulletin_overlay.js:11vB_Overlay :: Set status = 3 ()

[kh99]

I'm thinking maybe if you allow access to your site with and without the "www", it's working in one case but not the other? I'm not sure what to do about it though - maybe you can change the ajax call url to be relative? (Edit: oh, I see now that's the vb javascript code so you probably can't change it).

[UK CHI3F]

I'm thinking maybe if you allow access to your site with and without the "www", it's working in one case but not the other? I'm not sure what to do about it though - maybe you can change the ajax call url to be relative? (Edit: oh, I see now that's the vb javascript code so you probably can't change it).

So does this mean you dont think it can be fixed?

[kh99]

I think maybe one way to fix it is to have a .htaccess file that redirects everyone to one or the other (if that is in fact the problem). I don't know a lot about .htaccess files so I don't know how to tell you to do it, but I I've seen it mentioned here before so I think if you search you can find it.

I did a search on that error, and I think it's also possible to add an http header to allow access to other urls, but that's probably a little harder to do.

[UK CHI3F]

kh99 thanks for your advice ill look into those ideas