Brexen
11-20-2011, 09:50 AM
My ModCP and AdminCP keep refreshing endlessly!
I can only access the side bar if I Stop the page from loading, then click on expand all. But I cannot use all the buttons and cannot uninstall plugins or edit templates.
I have contacted my hosting, as I have eliminated vBulletin , Database, FTP and plugins. Which all work fine on my test site, no refreshing, all good.
However my hosting have replied with this message;
Thank you for contacting Online Support.
Please note that we are unable to support third party application issues and we do not support the inner functionality of this program. If you are having difficulty using a third party product, we can help troubleshoot that process to the point that we find that the issue lies entirely within the configuration of that product. You may wish to consult with a community forum online or do a search on your favorite search engine as other users may have encountered a similar problem in the past and may offer helpful solutions. If you believe the issue is caused by something within our system please reply with specific information as to why you believe your hosting account is causing this and we will further review the issue.
Please let us know if we can assist you in any other way.
Sincerely,
Daniel P.
Online Support Team
Does anyone have any idea what part of my hosting could be causing this? I initially think it's to do with Javascript but unsure.
If you have had a similar issue, please post your solutions etc below. Any help is welcome.
I can only access the side bar if I Stop the page from loading, then click on expand all. But I cannot use all the buttons and cannot uninstall plugins or edit templates.
I have contacted my hosting, as I have eliminated vBulletin , Database, FTP and plugins. Which all work fine on my test site, no refreshing, all good.
However my hosting have replied with this message;
Thank you for contacting Online Support.
Please note that we are unable to support third party application issues and we do not support the inner functionality of this program. If you are having difficulty using a third party product, we can help troubleshoot that process to the point that we find that the issue lies entirely within the configuration of that product. You may wish to consult with a community forum online or do a search on your favorite search engine as other users may have encountered a similar problem in the past and may offer helpful solutions. If you believe the issue is caused by something within our system please reply with specific information as to why you believe your hosting account is causing this and we will further review the issue.
Please let us know if we can assist you in any other way.
Sincerely,
Daniel P.
Online Support Team
Does anyone have any idea what part of my hosting could be causing this? I initially think it's to do with Javascript but unsure.
If you have had a similar issue, please post your solutions etc below. Any help is welcome.