Registration Denied

[IFx DDay]

I have a few people trying to register, but they're getting this error...

Registration denied, this forum runs an active policy of not allowing spammers. Please contact us via the "Contact Us" page link if you believe this is in error

Any idea why?

[HMBeaty]

That would be from a modification. That is not default vBulletin behavior

[blind-eddie]

<a href="https://vborg.vbsupport.ru/showthread.php?t=176481&highlight=vbStopForumSpam" target="_blank">vbStopForumSpam</a> addon produces that message.

[IFx DDay]

Is there anything I can do?

[Disasterpiece]

are they using some kind of proxy? maybe the proxy has been banned in some kind of spammer database.

[ForceHSS]

in spam o matic you see the part about user names to enable or disable put it to disable
then run this
DELETE FROM `glowhostspamomatic_remotecache` WHERE (`is_spambot`='1')
or if you just want to remove the user name from the list so they can register you can do this so when you disable the user name from the options it will still not let the person to register so you will need to run one of these to allow that
DELETE FROM `glowhostspamomatic_remotecache` WHERE (`data`='put in user name here')