ISSUE : Admin/Mod DOES NOT RECEIVE EMAIL when NEW THREAD is created.URGENT

[ravalamol]

Hello,
can someone please help me out urgent.
I am using vbulletin 4x

Apparently, there are options all set to YES when it comes to any admin or mod receiving an email when a new thread is created by a user.

Setting 1 :
Admin CP -->Forums and Mods --->Forum Manager ---> goto any Mod profile assigned to a forum --> EMAIL PREFERENCES (Receive Email When a New Thread is Created) is set to YES

despite the above, no email is sent.

Setting 2 :
ACP/Forum Manager/ Edit Forum...
enter email id in both boxes or either one..even in the parent forum if its present
"Email Addresses to Notify When there is a New Thread" I enter the email id

------------------------------------------------
despite both the above.
tehre seems to be no email that comes in...

can someone please help me for the same ?

--------------- Added 1317317383 at 1317317383 ---------------

help :(

--------------- Added 1317318416 at 1317318416 ---------------

:( urgency pls help

[Lynne]

Are these Super Moderators or just Moderators? And is Super Moderator/Moderator their Primary usergroup or just a Secondary usergroup?

[ravalamol]

thanks or the reply..
this is wht the admin is set as :
pls see the attachment file

let me know if i am wrong or wht is wrong..

[Lynne]

That looks correct (although if you are the admin, why do you have yourself also a member of the moderator and super moderator usergroup also?). Is email working on your site otherwise?