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View Full Version : Question Regarding User Albums PLZ HELP


gnagplank6
09-15-2011, 11:32 PM
Hello,

Recently upgraded to vB 4 and am working to adress some issues I have noticed. Any help would be appreciated.

I noticed that while all user albums are intact for some reason images that were uploaded pre-upgrade have these small thumbnails when looking at the Albums page and also within individual albums themselves. Images of the exact same size uploaded post-upgrade have much larger thumbnails on both the Albums page and within individual albums.

Once the image is clicked on it appears fine, of course.

Is there a fix for this, or will I have to re-upload all the pictures I had pre-upgrade in order to have their thumbnails be properly displayed?

--------------- Added 1316145321 at 1316145321 ---------------

I tried rebuilding attachment thumbnails under update counters and that didn't work.

Please help!!

Lynne
09-16-2011, 03:16 AM
What size are the pre-upgrade thumbnails? And what size are the post-upgrade thumbnails? And did you make sure to do a Force Refresh of the page when checking to see if rebuilding the thumbnails worked?

gnagplank6
09-16-2011, 05:35 AM
Lynne thank you for trying to help.

pre-upgrade thumbs are showing: 150x varying heights (98-150)

post-upgrade thumbs are showing: 650x varying heights (450-)

No I did not initially do a force refresh but I checked to see if it worked on two computers and multiple browsers. I just did several "force refreshes" while holding the shift key. This unfortunately did not do the trick.

Lynne
09-16-2011, 03:38 PM
And what do you have set in AdminCP > Settings > Options > Message Attachment Options > Thumbnail Size ?

And is there anyway we can get a link to an 'old' album and a 'new' album?

gnagplank6
09-16-2011, 08:24 PM
Lynne,

Thumbnail Size: Max Width and Height are set to 600

I will PM you the links to the albums, if that's ok.

Thanks!!

PM Sent