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View Full Version : Can't ban user (Urgent Help)


Clement7
08-30-2011, 04:21 AM
Hey all,

Ok, when I try banning a user, my admin cp says "You are not authorized to ban users."
Any help with that? This is really very urgent. Thanks in advance. God Bless. :)

HMBeaty
08-30-2011, 04:24 AM
Check here: AdminCP > Usergroups > Administrator Permissions

Clement7
08-30-2011, 04:26 AM
Check here: AdminCP > Usergroups > Administrator Permissions

Sorry, you are not allowed to edit administrator permissions.

If you think you should have permission to access this page, you will need to edit the $config['SpecialUsers']['superadministrators'] variable in the includes/config.php file.

To allow the administrators to access this page, edit the variable to include the user IDs of those administrators should have access, separating each user ID with a comma, like this:

$config['SpecialUsers']['superadministrators'] = '1,25,57';

To allow only a single administrator to access this page, simply add that user's ID with no commas, like this:

$config['SpecialUsers']['superadministrators'] = '1';

HMBeaty
08-30-2011, 04:27 AM
Sorry, you are not allowed to edit administrator permissions.

If you think you should have permission to access this page, you will need to edit the $config['SpecialUsers']['superadministrators'] variable in the includes/config.php file.

To allow the administrators to access this page, edit the variable to include the user IDs of those administrators should have access, separating each user ID with a comma, like this:

$config['SpecialUsers']['superadministrators'] = '1,25,57';

To allow only a single administrator to access this page, simply add that user's ID with no commas, like this:

$config['SpecialUsers']['superadministrators'] = '1';
Well, you just posted instructions on what you need to do next :)

Clement7
08-30-2011, 04:43 AM
At the moment I can't access the server.

But how is it that the other mods are able to ban people and I can't? I didn't edit the config.php for them.

--------------- Added 1314690887 at 1314690887 ---------------

Check here: AdminCP > Usergroups > Administrator Permissions

Ok, I got in there now. Everything is set to yes. But I still can't ban members. What do I do?

--------------- Added 1314690956 at 1314690956 ---------------

*bump*

.........

Lynne
08-30-2011, 04:33 PM
Did you check Forums & Moderators > Show All Moderators > click on Edit Permissions next to your username and make sure everything is set to Yes (especially Can Ban Users)?

Clement7
09-06-2011, 04:25 PM
Did you check Forums & Moderators > Show All Moderators > click on Edit Permissions next to your username and make sure everything is set to Yes (especially Can Ban Users)?

Thanks so much! That check box and a few others were the only boxes that were not checked. Fixed. Thanks again. God Bless.