Need phone support

[emailapphost]

Stuck in my upgrade effort from vb 3 to 4.
vbulletin.com support just does not help me with their semi-canned answers.
(I love their continued suggestions to "check over at vBulletin.org", what a great way to divert the attention. :) )

Would it be possible to talk to an experienced vbulletin person on Skype for 10 minutes?

Thanks!

[Lynne]

Why don't you post what the problem is?

[Max Taxable]

Ok then, so what's your problem that you would waste OUR time bumping a old thread for?

[ZUCCO]

I agree with emailapphost, if you are paying for phone support you should get. Take in consideration vbulletin is a busy company, they will help you as soon as they can, they have always helped me in less than 24 hours.

[Digital Jedi]

I don't think he should have to post what his problem is. He has phone support and that's the bottom line of it. I myself have phone support and have tried 'Numerous times" to speak to someone and nobody ever calls me back, they just send me a damn email asking what my problem is. Well, first off I have phone support yet you won't take my damn call, that's problem # 1 !!!!!1

Um, this thread is from 2011. Suggesting that this hardly ever happens. I know if I have a problem, I don't demand it come from only one source. I drop the question wherever I can, to get whatever help I can. I don't yell at the watercooler because the sink's faucet is drippy.