PDA

View Full Version : Attachments Missing After Moving Server & Changing Database Info


sharkee
05-24-2010, 04:17 PM
My forum was on an addon domain (cPanel) and as it's been growing larger and larger I thought it would be better to make it a primary domain on my reseller account. So that's what I did.

I made 2 backups: one from the cPanel backup feature and one via FTP where I manually downloaded all the files to my computer.

After uploading everything to the new account, and installing the backup database I noticed that the attachments were missing. That's when I found out that the attachment folder was empty. It was empty on both backups.

Where could the attachments have possibly disappeared to? There were no errors while downloading the backups so it seems like the attachments just disappeared out of the blue.:confused:

Please help, thanks!

Lynne
05-24-2010, 07:36 PM
Are you sure the attachments were stored in the filesystem?

sharkee
05-25-2010, 11:45 PM
Hi there Lynne,

When the forum just opened in 2008, I noticed that the attachments were being stored in the database. But I changed the settings so that attachments would be stored in the file system.

I suppose the only thing I can do right now is to ask my web host to let me regain access to my files on the old account and search for the attachments there. Fingers crossed.

BirdOPrey5
06-01-2010, 02:05 AM
I think your attachments were correctly saved above your public_html folder but when you downloaded the backup you only download public_html (and subfolders). Then when running vB it recreated your attachments folder perhaps because it was missing, thereby giving you an empty directory. Sound likely?