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View Full Version : Need some help please. White page


r6bbie
03-20-2010, 10:09 PM
On my forum we get white paged (time out) after trying to upload an avatar. We can't change any avatars.
Running 3.6
How can I fix this?

Thanks for any help!

--------------- Added 1269142134 at 1269142134 ---------------

nobody?

Speysider
03-21-2010, 12:37 PM
Might want to upgrade to 3.8.5.
Also, ask your users to log out, clear cookies/cache and log back in again

r6bbie
03-21-2010, 05:15 PM
no that wont help at all and i tried. we tried all that (besides the upgrade that I don't know how to do)

any other idea's?

thanks!

Speysider
03-21-2010, 05:41 PM
PM me about upgrading your vB.
I'm sorry that I can't help you further.

r6bbie
03-22-2010, 04:36 PM
No one has ever had this happen?
Am I posting in the wrong section?

I know you are all out for blood money so maybe PM me.