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View Full Version : Sending PM and posting New Thread issue


JacquiiDesigns
03-17-2010, 09:46 PM
I've just tried sending a PM and posting new thread but everytime I click the "Submit Message"and/or "Submit New Thread" buttons I receive a 404 error - cannot connect to server. The issue seems to be with the newest versions of Opera, Firefox and Google Chrome - I've never had an issue with these browsers before. I'm posting this thread via IE 8, but I imagine the issue is on the other browsers I have installed as well.

So - Just a heads-up that this needs to be fixed. :)

Thanks,

Jacquii.

--------------- Added 1268867317 at 1268867317 ---------------

Hmmm - now IE does the same thing... Very odd. I'm now posting this message via Safari.... I imagine this will not work shortly. Have I been placed on some not-installed "miserable users" type list? Has anyone else experienced such issues?

Jacquii.

TimberFloorAu
03-17-2010, 10:22 PM
I cannot reply to messages, or pms with FF or Chrome

Just get Page not found with Chrome.
In FF it tries to open up all clicks as a php file

Digital Jedi
03-17-2010, 10:44 PM
So that's what that was. Yes, in Chrome, the page would hang would submitted, go to Not Found if I persisted and load a white page when refreshed. I'm in Opera for the moment.

Pretty much nothing involving the POST method was doing anything, including PMs, Replies, Threads or email forms.

JacquiiDesigns
03-17-2010, 10:58 PM
It's an weird issue - Glad to see I'm not the only one experiencing it - I was becoming paranoid for 3 seconds or so... Hope it's fixed soon.

Jacquii.

(posted in Apple Safari btw...)

TimberFloorAu
03-18-2010, 02:12 AM
MOved on to a spare Lappy, cos I cannot reply to anything on vb.org or .com

On any browser.

Think we have a secret society !

Ideal Web Tech
03-18-2010, 06:27 AM
I can confirm this problem. Right now the only browser that seems to be working is safari. I have cleared cookies and temp files to verify that it wasnt a problem. This was done and tested in every browser. I have noticed this problem since early this afternoon. The problem exists on every computer I tested as well.

Paul M
03-18-2010, 08:11 AM
I take it whatever this was has gone away since I'm having no issues.

(IE 7 atm)

Mark.B
03-18-2010, 08:20 AM
No, it's a problem. I have had to post this through a mobile phone.

Same issue on vbulletin.com too.

Speysider
03-18-2010, 09:38 AM
I tried posting a reply on my computer and it didn't work. I'm posting this on my iPod touch

Paul: the issue is clearly NOT fixed

Videx
03-18-2010, 11:02 AM
Thanks for the hint about Safari - downloaded and installed so I could post this. I too have been unable to post here since yesterday. It was working fine late Tuesday night, and I had no trouble at vb.com yesterday.

I cleared my caches and cookies, and unplugged my modem last night for about 7 hours.

Chrome threw an odd error this morning when trying to use the full reply box: Error 101 (net::ERR_CONNECTION_RESET): Unknown error.

Paul M
03-18-2010, 11:59 AM
Well, having tried from work - its broken in IE6.

Im using FF 3.0 atm, thats sometimes ok.

It seems to be an apache problem - browsers are seeing the connection as being reset - some seem more tolerant of the issue.

Its not vb.org, its all sites on the server. Unfortunately, its sill very early over on the US west coast (almost 6am) so I expect we will have to wait a little longer for it to be fixed.

Paul M
03-18-2010, 12:40 PM
Seems to work better for me if I disable javascript, which may be why mobile devices are not affected.

Mike Anime
03-18-2010, 03:06 PM
everything seams fine now.

that or slimbrowser is not affected.

Sovereign
03-18-2010, 04:05 PM
Get "Connection Reset" (Firefox) and "Page Not Found" (IE8). Safari works (for posting). Cannot use quick-reply in FF or IE either.

mandingo
03-18-2010, 04:32 PM
Cannot reply to anything in FF,using Konqueror for this post.

akanevsky
03-18-2010, 05:05 PM
I cannot reply or send private messages in FireFox. Using Internet Explorer for this post.

Blooded
03-18-2010, 05:34 PM
same here with firefox 3.6

cant post or reply :(

works well in ie

Marco van Herwaarden
03-18-2010, 06:16 PM
Now posting with FF. IE doesn't work for me anymore, even not after cleaning cache and a reboot.

Marco van Herwaarden
03-18-2010, 07:06 PM
It looks like we have the situation under control again. All the vBulletin sites should work as normal again now.

For those wondering, no this was not vBulletin related.

zeroality
03-18-2010, 07:19 PM
Yes, I just had this problem on Chrome. I am using firefox now and it works.

TimberFloorAu
03-18-2010, 07:34 PM
Thanks Marco, could you tell us what it was ?

Blooded
03-18-2010, 09:38 PM
Thanks Marco, could you tell us what it was ?

he say it was an apache problem

Videx
03-18-2010, 11:50 PM
Yes, but as with all other problems we encounter here, it would be nice to know exactly what can cause this type of problem. And what steps need to be taken to solve it.

Digital Jedi
03-19-2010, 01:32 AM
Pretty much couldn't post at all today. Nothing would let me in.

JacquiiDesigns
03-19-2010, 04:09 AM
Yes, but as with all other problems we encounter here, it would be nice to know exactly what can cause this type of problem. And what steps need to be taken to solve it.

Agreed.

TimberFloorAu
03-19-2010, 06:19 AM
Funnily enough, first thing we did was nip onto Java.com and see if we were out of date or had issues. Everything was fine, so presumed it was "too many simultaneous connections" on the vb servers.

Marco van Herwaarden
03-19-2010, 09:02 AM
After a lot of testing it turned out to be a firewall setting. Changing the firewall config solved the issues.he say it was an apache problemAnd where did i say that?

Videx
03-19-2010, 10:40 PM
Firewall? You mean Safari and all these other browsers can blow right past firewalls? Yikes! Can anyone explain that one to me?

Paul M
03-20-2010, 12:46 AM
No, it doesnt mean that at all.

Digital Jedi
03-20-2010, 05:16 AM
After a lot of testing it turned out to be a firewall setting. Changing the firewall config solved the issues.And where did i say that?
He means Paul.

Marco van Herwaarden
03-20-2010, 08:53 AM
He means Paul.
I doubt that as he is quoting my name.

Digital Jedi
03-21-2010, 05:39 AM
I doubt that as he is quoting my name.
I was just clarifying who said what in all the concussion.

RS_Jelle
03-21-2010, 07:31 AM
I'm still having problems to post.

I can't post a reply with a quote of this post (https://vborg.vbsupport.ru/showpost.php?p=2004559&postcount=518). I'm getting a "Bad Request" error in Firefox 3.6 and IE8.

This looks like a mod_security block?

--------------- Added 1269162518 at 1269162518 ---------------

Strange, my reply is in place. Though I'm still getting those errors.

Marco van Herwaarden
03-21-2010, 01:31 PM
I'm still having problems to post.

I can't post a reply with a quote of this post (https://vborg.vbsupport.ru/showpost.php?p=2004559&postcount=518). I'm getting a "Bad Request" error in Firefox 3.6 and IE8.

This looks like a mod_security block?

--------------- Added 21 Mar 2010 at 10:08 ---------------

Strange, my reply is in place. Though I'm still getting those errors.
I can confirm this, and yes it also looks like a mod_security issue to me.

Is it only this 1 post, or does anyone have the same on other posts/threads?

grandeur_69
03-22-2010, 12:22 AM
i'm having the problem here: https://vborg.vbsupport.ru/showthread.php?p=2006798#post2006798

--------------- Added 1269221149 at 1269221149 ---------------

seems to be related maybe to the amount of text being sent ... or type of text. I simple message works, but i'm trying to include some SQL statements with the code block and some double-quoted stuff and one of them must be causing a problem.

--------------- Added 1269221268 at 1269221268 ---------------

seems that I can't type the word: A L T E R T A B L E as an actual word, even if i put it in a [ code ] block

Marco van Herwaarden
03-22-2010, 07:10 AM
I have not heard back from the technical guys yet, but it does sound more and more like someone has been over active with adding rules to mod_security.

Speysider
03-22-2010, 10:58 AM
mod_security = fail.
Maybe there should just be one sticky where every error on vB.org gets posted?

AA_
03-23-2010, 09:31 AM
I can confirm this, and yes it also looks like a mod_security issue to me.

Is it only this 1 post, or does anyone have the same on other posts/threads?

https://vborg.vbsupport.ru/showthread.php?t=238043 :(

Paul M
03-23-2010, 05:45 PM
Just linking to a thread is not very helpful.

FYI, This appears to be a firewall issue.

TimberFloorAu
03-23-2010, 08:17 PM
Getting Bad Request : 400 response when doing a large post ( say 500 words + )
Still occuring now

Speysider
03-23-2010, 08:23 PM
This is definitely mod_security related. Looks like the Jelsoft server admins went power crazy with rules, making it impossible to make relevant posts.

AA_
03-23-2010, 08:24 PM
Just linking to a thread is not very helpful.

FYI, This appears to be a firewall issue.

Thank you for your response.
I can not update the add-on thread (https://vborg.vbsupport.ru/showthread.php?t=238043).

Paul M
03-23-2010, 08:38 PM
This is definitely mod_security related. Looks like the Jelsoft server admins went power crazy with rules, making it impossible to make relevant posts.
Um, please read above.

FYI, This appears to be a firewall issue.

Jelsoft doesnt exist either, we run on IBs network and servers, the issue has been passed to them.

Speysider
03-23-2010, 08:40 PM
Jelsoft doesnt exist either, we run on IBs network and servers, the issue has been passed to them.
They still exist, in name only, for older vBulletin versions.
IB don't seem to have done anything much imo. I still get more and more 404's

Paul M
03-23-2010, 10:10 PM
I doubt you are getting any 404's. Bad request is status 400.

What IB are doing about it is beyond my immediate knowledge, we have informed them of the issue.

TimberFloorAu
03-23-2010, 10:15 PM
Would appreciate a rough idea , when the info is available of : What was done to fix the issue.

Just in case we ever have that problem. Only time I have had this kind of issue was with suhosin, but they returned 500 errors.

http://en.wikipedia.org/wiki/400_Bad_Request#4xx_Client_Error

Speysider
03-24-2010, 08:15 AM
I doubt you are getting any 404's. Bad request is status 400.

In Chrome, I just get:
"This Website is not available" which signifies to me as being a 404 (the moreinfo part says "Connection Reset")

AA_
03-24-2010, 09:03 PM
this platform is no longer usable for me.
my two add-on threads are no longer editable:

vbsoccer (vb3) https://vborg.vbsupport.ru/showthread.php?t=237934
vbsoccer (vb4) https://vborg.vbsupport.ru/showthread.php?t=238043

"Bad Request"

browser: safari, OS: Mac OSX

Marco van Herwaarden
03-25-2010, 08:42 AM
We are pushing for a fast solution to these issues, but we can not do much more. We will need to wait until the technicians find the cause.

AA_
03-25-2010, 09:13 AM
The problem exists for 8 days and nothing happened. my users can not wait any longer.
I use temporary "google code".

Paul M
03-26-2010, 05:55 PM
Some firewall changes have been which should resolve thebad request issue.