PDA

View Full Version : Staff is not getting Emails for reports


Mellymonster
10-11-2009, 03:38 AM
Can you help me figure out why not?

I was playing with some settings, and I put everything back to how I had it cus it didn't work right, and now staff on my forum are not getting emails about reports, I would like for them to have PM's rather then Emails, but if not PM's then emails will do...

I've checked my settings 3 or 4 times, and everything looks right, I even checked my emails after reporting to see if I got anything, and nothing is there.

Thanks,
Mel

ChopSuey
10-11-2009, 09:12 AM
Its probably your server not sending them out. Must be the mail system.

Lynne
10-11-2009, 04:08 PM
There is no way in default vbulletin to send PMs rather than emails (there may be a mod for that though). You need to check your settings in vboptions > user infractions & post reporting If you have it set to email Moderators, it will only email those that are listed as Mods in that particular forum.

Mellymonster
10-11-2009, 06:28 PM
Right I have that, and my forum is small as in the amount of forums I have, and so all mods mod everything, and are listed for everything, still no emails. Its not the host, it was doing this last week, and we were on a different host, we moved to a knew host, and its still doing it, and we been on this one before about a few months ago. So I know its not this host.

Lynne
10-11-2009, 06:41 PM
Try disabling your modifications/plugins and then report a post and see if it's working.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Mellymonster
10-11-2009, 07:06 PM
Yes that worked... so I guess its one of my modifications... Now just to find out which one. Thanks :)