Activation email problem

[desirootz]

hey
Activation codes don't seem to be working when sending them in email

they can't activate their account ..my some members r still awaiting user confirmation

plz tell me

[Marco van Herwaarden]

Why doesn't it work?

[desirootz]

how could i knw ..

[Marco van Herwaarden]

What error message do they get? A bit more information is needed to troubleshoot your problem.