Error After Installing Template

[janellez]

I installed a template to our site for the first time and while it's displaying correctly, we're getting this error. Any suggestions on how to fix? I'm not a coder but I manage.

Thanks!

Error -

Message: 'null' is null or not an object
Line: 11
Char: 22209
Code: 0
URI: http://www.sitename.org/forum/clientscript/vbulletin_global.js?v=382

[Marco van Herwaarden]

To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

If your problem still exists, please create a new Style with no Parent set. Now browse the forum using this new style, do you still have the same problems? If you are troubleshooting login or guest issues, you will need to set this style as board default in the vBulletin Options.

[janellez]

Thanks Marco - I will try this later today.

[ivand]

Thanks Marco - I will try this later today.

Hi janellez, I've got the same issue with a new template. The problem was with a multipage threads and in the memberinfo when members had multipage visitor messages.

Check if this code is existing in your navbar template (it was my issue) and add it if it is not there:

<!-- PAGENAV POPUP -->
<div class="vbmenu_popup" id="pagenav_menu" style="display:none">
<table cellpadding="4" cellspacing="1" border="0">
<tr>
<td class="thead" nowrap="nowrap">$vbphrase[go_to_page]</td>
</tr>
<tr>
<td class="vbmenu_option" title="nohilite">
<form action="$vboptions[forumhome].php" method="get" onsubmit="return this.gotopage()" id="pagenav_form">
<input type="text" class="bginput" id="pagenav_itxt" style="font-size:11px" size="4" />
<input type="button" class="button" id="pagenav_ibtn" value="$vbphrase[go]" />
</form>
</td>
</tr>
</table>
</div>
<!-- / PAGENAV POPUP -->