cookie error

[Ships-Cat]

A few of my members have been having problems logging in and some are complaining that the site keeps logging them out even when they click "remember me" - do you know if this is common and if so how do I go about fixing it?

[Daisyboo]

I had this yesterday after I upgraded to 3.8.4 (the probs loggin in)

My solution was to change the cookie domain to .yoursitename.com (or whatever yours is) make sure you use the first .

[Ships-Cat]

You mean 3.8.3? and I'll try that.

[snakes1100]

A few of my members have been having problems logging in and some are complaining that the site keeps logging them out even when they click "remember me" - do you know if this is common and if so how do I go about fixing it?

I had this yesterday after I upgraded to 3.8.4 (the probs loggin in)

My solution was to change the cookie domain to .yoursitename.com (or whatever yours is) make sure you use the first .

1. Have your users clear the cookies from their browsers.
2. Have them clear their temp internet files/cache from their browser.
3. Restart their browser, click the "remember me" box and log back in.

The cookie domain shouldn't really matter unless your running your site on a subdomain ie forums.site.com

[Ships-Cat]

First thing worked even though I'm on root (www.fmfamanager.com (http://www.fmfamanager.com)) - no subdomains