WYSIWYG editor cannot be enabled

[dlcVB]

I have been unsuccessful trying to enable the WYSIWYG editor on my live site, no problems on dev.
I have taken all steps that I can think of, I am hoping that someone will think of something that I need to do or should check into.
Here is what I have done:

In admincp > Message Posting Interface Options, I have enabled WYSIWYG for Full Editor, Quick Reply and Quick Edit
I have ensured that all js files have been uploaded (did a folder comparison between live and dev) including vbulletin_textedit.js
It is not hidden with CSS, its not being inserted into the HTML (checked with Firebug)


nevermind, didn't realize that individual users could have this setting turned on/off

is there anything else I should look into? another setting in admincp or on the server?

[EagleNick]

nevermind, didn't realize that individual users could have this setting turned on/off

Does this mean you got it resolved?

is there anything else I should look into? another setting in admincp or on the server?
You can run one of the pre-defined SQL queries from the AdminCP to enable the enhanced (WYSIWYG) editor for all members so that they don't have to do it individually.

[Lynne]

It is not hidden with CSS, its not being inserted into the HTML (checked with Firebug)

Are you saying the js file isn't being inserted into the html? Figure out what template it is in and compare the template from your dev site, which works, and your live site, which doesn't, and add in the code.

To find the template to modify, do this - vboptions > General Settings > Add Template Name in HTML Comments > set to Yes . Then go back to your page and view the source code and you will see the name of the template called around your part of the code. Sometimes the template is the one mentioned at the very top of the page source.