Registration problem

[heugabel]

Hi can someone pleae help me? Im getting alot of complaints from new members trying to register for the first time in my forum. They are getting this message when they try to register.

The administrator has banned your email address. To contact the administrator click here

Why is this happening? They are registering for the first time! Any ideas anyone?

Thank you:)

[josh2007]

Go to AdminCP-> Vbulletin options-> User Registration Options

Check that all settings there are ok and correct

Also go to
Go to AdminCP-> Vbulletin options-> User Registration Options

Check for common banned email address. This would prevent users from signing up with that email address

[heugabel]

thank you my friend for your help

[josh2007]

did that fix the problem?

[heugabel]

im looking now and still looks like there getting the same thing and i dont no why. Everything seems correct.

Does anyone no how to remove the quote button from the forum so the members dont use it?

thank you

[josh2007]

You can disable muti-quote by going to AdminCP->Vbulletin options->Message Posting and Editing Options
turn off Multi-Quote Enabled

If you mean that they cannot quick reply intil they click a quote button and you want that disabled go to AdminCP->Vbulletin options->Message Posting and Editing Options

Turn quick Reply to Yes Click Not Required

[heugabel]

Hi the multi-quote is turned off but the quote button is still there for the members. I dont want them to be able to quote. I want the quote button to be removed.

Also members registering are still complaining there email is banned.

Any ideas?

[josh2007]

hmm im sorry to say but i dont have a idea. I was just suggesting to try them things. Try reuploading your register.php file from a non edited install and also i dont know if you can turn off quotes completely or not have not really seen a setting for that

[Lynne]

Try disabling your modifications/plugins and see if you still have this registration problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

[heugabel]

thank you both for your help!