ogged in users problem

[Alexey?]

i have a problem with logged in users.

In the forumhome its shows me only the registered user for exmple:

Active Users: 1 (1 Members and 0 Guests)

and the Guests number is allways 0 and without change.
but when i go to online.php it shows me

(1 Members and 25 Guests)

what the problem?

y vBulletin is 3.6.12

[Lynne]

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Don't forget that for vbseo, disabling the modification means to also get rid of anything extra you added to your htaccess file.

[Alexey?]

i do not have any plugins i just installed a fresh vB.
But i will try what you suggested me

are yo usure that this is the right code and working on vB 3.6.12?
because i added it and when i log into my forum its just shows me the code, abode the all forum

[Lynne]

Yes, that code will work with 3.6. If it isn't, then you didn't do exactly what I said to do.

Did you change any of your cookie settings? If so, make sure to tell your users to clear their cookies before logging into your site.

Also, I know you have been playing with your htaccess. If users continue to have problems logging in, then you may want to undo what you put in the htaccess file and then tell users to clear their cookies and try logging in. See if they have problems then.