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View Full Version : tools.php blank white page.Non working

ONeFoSToRiy
05-18-2009, 02:18 PM
I need work tools.php but always non working.I am version 3.7.3 pl1. Must be reset cookies.

How I do with phpmyadmin reset cookies? (sorry for english)
Lynne
05-18-2009, 03:23 PM
Are you uploading the tools.php page to your install folder? Do you still have your install folder on the server? I am fairly certain that folder needs to be there (without the install.php page in there).
ONeFoSToRiy
05-28-2009, 04:51 PM
Yes i upload install folder (not install.php).

My errog log = "tools.php unable this script"
Lynne
05-28-2009, 06:22 PM
Perhaps you are inputing the wrong url? Or, what are the permissions on the file?
vbplusme
05-29-2009, 01:50 AM
tools.php must be run from the admincp folder.

How to use the tools.php script:

1. Find tools.php in distribution package, in 'do_not_upload' directory.
2. Upload to admin directory (eg., http://www.example.com/admin/tools.php)
3. Upload the install folder to your forum root folder.
4. Run script. (eg., http://www.example.com/admin/tools.php) If it asks for it, Enter customer ID -- the one you use to get into the member forum (check your initial vBulletin welcome message).
5. Reset cookie domain and path to defaults. (Or whatever other settings you want to reset.)
6. Delete tools.php script.
7. Delete the install folder.
wraggster
12-21-2009, 11:55 AM
tools.php must be run from the admincp folder.

How to use the tools.php script:

1. Find tools.php in distribution package, in 'do_not_upload' directory.
2. Upload to admin directory (eg., http://www.example.com/admin/tools.php)
3. Upload the install folder to your forum root folder.
4. Run script. (eg., http://www.example.com/admin/tools.php) If it asks for it, Enter customer ID -- the one you use to get into the member forum (check your initial vBulletin welcome message).
5. Reset cookie domain and path to defaults. (Or whatever other settings you want to reset.)
6. Delete tools.php script.
7. Delete the install folder.


i tried this but it just goes to a blank page afterwards (when i click on reset cookie domain)
Brandon Sheley
12-21-2009, 01:04 PM
It's best to ask at vb.com for this type of question