Paid Subscription question

[mrtroybaker]

I have set up a gold,silver,and bronze sponsor for my forum. I set up everything to change accordingly. A member decided to bronze sponsor. Everything changed like th eamount of PM's for instance but when I go to the usergroup area in the admin cp it says noone is a member of the bronze usergroup. When setting everything up the Usergroup Options are set to "no change" on the primary and "bronze" usergroup is checked as secondary. Did I do someting wrong?

Thank you for your help!!!

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Anyone?

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Please?