Members getting message that they are banned

[maryx]

When my members go to look at their subscribed threads, they get this message, as if they had been banned:

"You have been banned for the following reason:
No reason was specified.

Date the ban will be lifted: Never"

This is happening to everyone who looks at subscribed threads. Members can log in with no problem. These members have never been banned.

How do I fix this???

THanks!!

[Lynne]

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

[maryx]

Thanks for your answer, but, I disabled all the installed products by using the Plugin Manager, and I still got the same message when I logged in as a test user.

I had been changing forum permissions before this happens, I think the problem is there, but I cant track down what would affect thread subscriptions.

Please put on your thinking cap and think of something else that could have caused this problem!

[Lynne]

If you were changing forum permissions, then check the permissions for that forum for that usergroup. Or for a secondary usergroup they are in. Also check the usergroup permissions for this option:
This Usergroup is not a 'Banned' Group
(Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviors.)

[maryx]

If you were changing forum permissions, then check the permissions for that forum for that usergroup. Or for a secondary usergroup they are in. Also check the usergroup permissions for this option:

where exactly would I find this option? This Usergroup is not a 'Banned' Group
Also, it is not for a particular forum, the message appears when the member looks at their thread subscriptions.

--------------- Added 1236275898 at 1236275898 ---------------

Where do I find this?
This Usergroup is not a 'Banned' Group
(Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviors.)

[Lynne]

Check the usergroup permissions - that is in the Usergroup Manager > edit usergroup.

[maryx]

I found this in usergroup managemment
This Usergroup is not a 'Banned' Group (Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviors.)

And you were right!! It was set to no, and changing it to yes fixed the problem.

[Lynne]

Great! :up: