Avatar Errors

[mousegeek]

My members keep getting the ''Invalid File'' error message everytime they try to upload a image. Is there any way i can fix this?

[Lynne]

It's hard to say without seeing the exact error. It could be that you don't allow that file type or it could be you don't have a /tmp directory set up or ??

[Dismounted]

Admin CP > Maintenance > Diagnostics > Test File Upload

Do any errors come up when you try uploading a file from that interface?

[mousegeek]

It showed this when uploading that file:
Help Pertinent PHP Settings
file_uploads: On
open_basedir: None
safe_mode: Off
upload_tmp_dir: None
upload_max_filesize: 20.00 MB


Help Results
No errors occurred while opening the uploaded file for reading.

And it only give the invalid error message to any person thats not a Administrator.

It says this:

vBulletin Message:
Invalid file

[Lynne]

I found this on vb.com about the same issue - http://www.vbulletin.com/forum/showthread.php?t=296485&highlight=Invalid+file . They were told to submit a support ticket but never posted back about what the issue was.

[mousegeek]

Ok I think it works now let me ask some members to try it out.

--------------- Added 1233283259 at 1233283259 ---------------

vBulletin Message
Imageinfo Failed:
sh: /identify: No such file or directory




Theres the new error message.

[Dismounted]

You have chosen ImageMagick as the image processing library. Make sure this path is correctly set in the Admin CP. If you do not have IM installed, choose GD (most hosts have this).