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View Full Version : Help Needed - Forum Has Gone Down...

Welshy2008
12-23-2008, 03:26 PM
Hi Guys,

I would certainly appreciate your help here.

I just tried to add a certain"Seasons" extra to my forum, and it has just gone off. all I can see is a plain white screen). :_|


I un-installed everything and put the two template "add on's" back to the way there were originally, but I still only see a white screen and no forum.

Can anyone help me to get my forum back on please?
I would appreciate it.

Many Thanks.

--------------- Added 1230055554 at 1230055554 ---------------

It must be just me that sees a white page - the reason being is that someone has just registered (I just received the confirmation e-mail of a new registered member).
Opserty
12-23-2008, 04:46 PM
Try clearing your browser cache or use another browser. If that doesn't have an effect you can take a look at the manual Blank or 'White' Pages (http://www.vbulletin.com/docs/html/blank_pages) it may help you.
Welshy2008
12-23-2008, 04:49 PM
Try clearing your browser cache or use another browser. If that doesn't have an effect you can take a look at the manual Blank or 'White' Pages (http://www.vbulletin.com/docs/html/blank_pages) it may help you.


Hello. I have tried to clear the cache, but it makes no difference.

It is the same on Internet explorer and Firefox. :(

When I google my forum and click on the link there, it is still the same.

However, If I manually add index.php then I can access the forum. But it was never like this before.
Opserty
12-23-2008, 04:53 PM
Hmm seems like a server setting. Look at your website in an FTP client for a file named .htaccess, if one exists temporarily remove it. Does it resolve the problem?
Welshy2008
12-23-2008, 05:15 PM
Hmm seems like a server setting. Look at your website in an FTP client for a file named .htaccess, if one exists temporarily remove it. Does it resolve the problem?

Unfortunately Not. :(

--------------- Added 1230060927 at 1230060927 ---------------

Job Done.

If you come across this....

just add DirectoryIndex to your .htaccess file (If you haven't got one - create one and add this to it) after the "DirectoryIndex" leave a space and add the position you want the user to go to. In my case - I have added index.php.

With help from vBulletin.com - I have done it. Thanks to you for your input too.


Merry Christmas.