MarcInJapan
11-02-2008, 04:36 AM
Well, when I bought my partner out, he had already had a contract with HiyaCorp. Well their server went down a week ago (partition HDD failure). Four days later their server is up, but my site is still down.
I have sent in several trouble tickets.
I have called no less than 20 times and get a automated answering machine telling me they are busy with other customers...year right, even at 0800 hours in the morning I get the same message.
Their online chat/customer service help is outsourced. These guys speak broken English. I get different answers every single time. They are blaming me it seems for my site being down.
One week later and my site is still down. Today, I started up a account with HostGator.com (from the recommendations here on this site). They will transfer everything for me. They were very friendly and their dedicated server is the same price I was paying for HiyaCorp's shared server.
And the BEST THING: THEY SPEAK ENGLISH!!!! They said they should have me up and running within 24-72 hours.
So, fair warning...nobody go with HiyaCorp (Ambient Solutions). :mad:
I have sent in several trouble tickets.
I have called no less than 20 times and get a automated answering machine telling me they are busy with other customers...year right, even at 0800 hours in the morning I get the same message.
Their online chat/customer service help is outsourced. These guys speak broken English. I get different answers every single time. They are blaming me it seems for my site being down.
One week later and my site is still down. Today, I started up a account with HostGator.com (from the recommendations here on this site). They will transfer everything for me. They were very friendly and their dedicated server is the same price I was paying for HiyaCorp's shared server.
And the BEST THING: THEY SPEAK ENGLISH!!!! They said they should have me up and running within 24-72 hours.
So, fair warning...nobody go with HiyaCorp (Ambient Solutions). :mad: