I feel I have enough moderators but need 'deputy sheriffs" to help police the forum

[Jah-Hools]

I feel I have enough moderators but need some trusted 'deputy sheriffs" to help police the forum. (3,000 on line at peak times, 50,000 members)

Any suggestions?

Any of you doing this?

I suppose they could have the following powers:

Move posts & threads
Soft delete threads
Delete as spam
Change thread titles?

I was thinking they might have access to the reported posts forum I have.

I wonder how they will report their actions to me (site admin)

Thanks in advance for any suggestions!

[Lynne]

Super Moderators? You could promote some of your Mods to have more 'powers'.

[Sawa Dee SohL]

On my forums I have 3 levels:

Moderator = general moderator of the forum I specify, for them. (basically all these guys can do is open/close threads) and handle 'Reported posts' in the given forum they are moderationg.

In my opinion, my Vet Moderator's are my right hand men, so I have a lot of trust in them, so this is my set up:

Veteran Moderator = It's easier to state what they do not have access to, my Vet Mods are Admin recreates, with no ACP access, but permissions of Admins.
These are what they CANNOT DO as permissions:
Can Give Arbitrary Value Infractions,
Can Hide Reputation from Others(staff doesnt need to hide it),
Can Use Custom Title(admin set),
Can Set Self to Invisible Mode(staff doesnt need to hide),
Can Access Control Panel (is Administrator) - keep mine at no, unless I want them to access something in there,
Can view actual location of user (filepath/url).

This is a must(needs to be a YES) for this group: Can Moderate All Forums (is Super Moderator)

It's quite hard to tell you what YOU need to set for their permissions, without knowing what you want off your shoulders, you know?

I suggest creating a forum for all posts to go too - even if it's for Moderators (if you have it so they handle reported posts)

I currently have them all sent to one Forum that is only accessed by Staff, and once the Post is handled, they delete/mark it accordingly.

I hope I helped some, if you have any more questions or need ideas/comments - I'd love to help.

--------------- Added 1223488901 at 1223488901 ---------------

What I did basically:

Super Moderators = Veteran Moderator

But I think when I first installed VB - I deleted the usergroup 'Super Moderator' - so I recreated a new group off Admin.

[Jah-Hools]

Thanks,

Yes, I suppose I should now trust all my mods to become super moderators by now....

I am not so keen on allowing mass move or mass delete - (in case they get out of the wrong side of bed one day or have someone access their computer while they aren't looking)

THE MAIN POINT OF MY QUESTION IS: - The moderators are already too busy - I cant ask them to 'do more' (they are unpaid volunteers and are short of time due to their day jobs) so I feel I need some extra 'grunt' work / help with stupid / disruptive thread deletion and thread moving & spam killing.

I feel that hand picked. established 'power users' - could help out.. and would like to do it to keep their favorite forum - free of nonsense.

This thread is helping me already - please chime in with more suggestions.

Thanks to all :up:

[Lynne]

Do you have much Spam? The One-touch Ban & Spam Removal mod (some name like that) will allow you to enter trusted userids into the settings and then those users are allowed to click the button to delete the spam also.

[Sawa Dee SohL]

If that's the case, you can just go to 'Forum & Moderator's - find your Forum you want to have put a new Moderator/Cleaner upper on - and set them to the given form.

And change their permissions accordingly within that area. You an also put that user, in a separate usergroup and give them the permissions you want that way.

I suggest making them Super Mod - and removing what you DONT want them to have - this way it gives them more abilities then the Mods (which you can limit back down) - yet still give you flexibility on what you want them to work on.

I'm leaving work, so I can't follow up with more info (i could go on for about 300 more words)

I'd be more then happy to give more comments.

If I'm mis-understanding what you're talking about, I apologize

[Jah-Hools]

I took the route of making them all moderators of the busy forums

BUT - they now get reported posts - and this added email is too much for some of them.. (I wanted to give the more power, not a busier email in box!) :confused:

So I think the super mod thing + keeping them as mods of their OWN forums might be good. :up:

[Lynne]

Why not have all your Reported Posts go to a Staff forum (Reported Posts) and turn off email for Reported Posts? vboptions > User Infractions & Post Reporting Options

[Jah-Hools]

I think the moderators DO need the emails

But if I just keep so mods only get reports

Then the super mods wont get reports

Then I can perhaps go and limit Super Mod actions in individual forums where I don't WANT them to have full power...?

I think that will do what I want..

But it means a lot of Super Mods..

I think I will need to set 2 grades of Super Mods - soft delete and hard delete

Hmmmmm....

Many thanks everyone this has been very helpful

[Sawa Dee SohL]

^ ^ This is great.

Especially if you have a Forum for which you all talk in, just make a Sub-Forum 'Issues & Infractions' or something.

And have all posts that are reported / infractions sent there. No need to fill up either yours, or theirs inbox, yet all of you can still view it all (or whoever you want to view the issues)

--------------- Added 1224606432 at 1224606432 ---------------

(my post was to Lynnes, was postin at the same time i think lol)

If that's the case, I'd go with different titles, instead of Super Mod - maybe Levels of Mods

New Moderator (1-2 boards)
Moderator(busier boards)
Forum Moderator (moderates a particular forum)
Veteran Moderator (soft delete like u were talking about)
Lead Moderators (the ones you trust more, and can hard delete)

Just some examples so you can keep it organized and not worry about which one is in which group, it'd be labeled and that way you can be detailed on what each group gets, and put the in accordingly

[Jah-Hools]

Thing is - its not clear what forum the reported posts are from...

So everyone has to read everyone elses messages..

Is there a way around that?

Reported post from "FORUM TITLE HERE"

I suppose its not TOO much work, there are on average 10 reported posts per day - sometimes more..

--------------- Added 1224606803 at 1224606803 ---------------

^ ^ This is great.

Especially if you have a Forum for which you all talk in, just make a Sub-Forum 'Issues & Infractions' or something.

And have all posts that are reported / infractions sent there. No need to fill up either yours, or theirs inbox, yet all of you can still view it all (or whoever you want to view the issues)

--------------- Added 1224606432 at 1224606432 ---------------

(my post was to Lynnes, was postin at the same time i think lol)

If that's the case, I'd go with different titles, instead of Super Mod - maybe Levels of Mods

New Moderator (1-2 boards)
Moderator(busier boards)
Forum Moderator (moderates a particular forum)
Veteran Moderator (soft delete like u were talking about)
Lead Moderators (the ones you trust more, and can hard delete)

Just some examples so you can keep it organized and not worry about which one is in which group, it'd be labeled and that way you can be detailed on what each group gets, and put the in accordingly

I like that.. good suggestion thanks

[Lynne]

Change your "reportpost_thread" phrase and put the forumtitle in there:

Reported Post by $reportinfo[rusername] - $reportinfo[forumtitle]

[Jah-Hools]

Would that hack - 'auto insert' the forum titles from all for me?

Or would I have to manually enter in each forum title one by one?

MANY THANKS!

:up::up::up:

[Lynne]

Changing the phrase as I suggested would add the name of the forum into the title of the thread created for the Reported Post. So, if you have a forum called Forum A and usernameb reports the post, the thread title would be "Reported Post by usernameb - Forum A"

[Sawa Dee SohL]

Basically adding in the Title of the Forum for you, when each post is Reported (so you dont need that Mod/Hack)

[Jah-Hools]

Ahh great!

This would be nicer than emails for the moderation group I think.

(although I find them handy to work through)

[Jah-Hools]

Thats great!

I have that running now. And I have switched off email notices (as an experiment)

At the moment I have:

A lot of moderators assigned to the busy forums (but I think this is messy looking)

I think I will try upgrading them to Super Moderators and making most able to Soft Delete only and no mass move mass prune etc. Then make a select few that I really trust to be fair to able to hard delete.

Then I will allow moderators to hard delete in their own forums only (and remove all the 'extra' moderators I added to those busy forums) And perhaps restore reported posts emails

Hopefully a moderator can hard delete as well as have a Super Moderator status that can only Soft delete (I will report back)

Any ideas - please put them forward!

A question - what should I do with my reported posts forum

Delete posts after they have been 'processed' ?
Lock threads after they have been processed ?

At the moment its not clear who had done what - I want to make the action as SIMPLE AS POSSIBLE as I am wary of making more work for my mods.
(I day dream that a hack to make the thread disappear after it was read might be handy...?)

I bet you folks have suggestions, this has been great - many thanks!

:up:

[Darkslayer2014]

Thats great!

I have that running now. And I have switched off email notices (as an experiment)

At the moment I have:

A lot of moderators assigned to the busy forums (but I think this is messy looking)

I think I will try upgrading them to Super Moderators and making most able to Soft Delete only and no mass move mass prune etc. Then make a select few that I really trust to be fair to able to hard delete.

Then I will allow moderators to hard delete in their own forums only (and remove all the 'extra' moderators I added to those busy forums) And perhaps restore reported posts emails

Hopefully a moderator can hard delete as well as have a Super Moderator status that can only Soft delete (I will report back)

Any ideas - please put them forward!

A question - what should I do with my reported posts forum

Delete posts after they have been 'processed' ?
Lock threads after they have been processed ?

At the moment its not clear who had done what - I want to make the action as SIMPLE AS POSSIBLE as I am wary of making more work for my mods.
(I day dream that a hack to make the thread disappear after it was read might be handy...?)

I bet you folks have suggestions, this has been great - many thanks!

:up:

Are you getting many spam? You should prolly use this hack I found.. https://vborg.vbsupport.ru/showthread.php?t=183244&highlight=Spam

It may help you. If you don't want many Moderators.