Paid Subscription Help - Upgrade From One Level To Another?

[vb_mp]

Hi,

I am planning to use the Paid Subscription feature of vbulletin but I cannot find any documentation that allows me to setup the subscriptions so that users can upgrade from one level to another.

For example, a user can purchases a Gold subscription for say $17/month but later they can upgrade to a Platinum subscription at $27/month.

How would I go about configuring this?

Thanks,

John

[Marco van Herwaarden]

You can do this by setting up the paid subscriptions. Next you can set in the Subscription permissions which usergroups can purchase this subscription.

[vb_mp]

Aha, ok thanks Marco... but the question is, how do I can cancel the user's first subscription when they move to the better one? Is there a way to do that via vbulletin or does the user have to go into their paypal and do it themselves?

[Marco van Herwaarden]

You should make an "Upgrade" subscription only to be used if someone is already in the Gold usergroup.

[vb_mp]

Thanks Marko, could you please elaborate on what you mean?

So I would have :

* Gold Subscription at $17/m
* Gold Upgrade to Platinum at Gold subscription of $17/m +$10/m
* Platinum Subscription at $27/m?

Could you please explain how I can do this or point me to some documentation?

Thank you in advance,

John

[Marco van Herwaarden]

Purchasable by usergroup "Registered Users":

- Gold, 17/m, new usergroup "Gold Members"
- Platinum, 27/m, new usergroup "Platinum Members"

Purchasable by usergroup "Gold Members":
- Upgrade to Platinum, 10/m, new usergroup "Platinum Members"

[vb_mp]

Aha, silly me. Thanks very much Marko! I really appreciate it.

I have a couple of more questions for you if you are in the mood :).

1. I could not find any information about cancellation of a subscription. Is this at the sole responsibility of the customer? (to go into paypal and cancel subscription)?

2. With downgrading of a subscription I suppose they would have to cancel the subscription then purchase the cheaper version?

Thank you very much,

John

[Antivirus]

I'm pretty sure yor assumptions above are correct- the user would have to cancel their subscription manually before upgrading, or it would need to expire. Not a perfect solution, but gets the job done...

[vb_mp]

Yep, no worries, thanks for all your help guys.

John