VaultWiki: A Wiki for your forum

[thincom2000]

** THIS MOD IS NO LONGER SUPPORTED **
We are no longer developing this, a newer version is available here: https://vborg.vbsupport.ru/showthread.php?t=309676

** DOWNLOAD REMOVED **
The download attached to this thread has been removed due to known unpatched security issues: https://www.vaultwiki.org/pages/Book/Documentation/XSS:3-0-11-Patch-Level-2

We do not recommend using this version, and we cannot offer support for it any longer.

VaultWiki does not bridge from other wiki products (like MediaWiki, etc). It is a wiki product written just for vBulletin.

About VaultWiki
"The powerful editing options in VaultWiki allow your community to collaborate to create and publish content pages for your site. Multiple users can edit the same page, and your staff can moderate changes as they are made. VaultWiki maintains a detailed history of every page, making it just as easy to reverse unwanted changes.

Use to create general site content, user manuals, wikis... VaultWiki works by extending vBulletin's forum and permissions systems - easily create and designate forum areas for different purposes. With a little imagination, VaultWiki can be configured to do almost anything."

Features and the Full Version
The find out more about VaultWiki Lite's features or to purchase the full commercial version, see the comparison here: http://www.vaultwiki.org/features/

VaultWiki Lite cannot import data from other wiki products. If you want to do this, you'll need the full commercial version.

Requirements:
PHP 4.4.0 or higher
MySQL 4.1.2 or higher
vBulletin 3.6.x, 3.7.x, 3.8.x, 4.0.x
about 1 MB of space

Copyright Info
VaultWiki Lite places a copyright notice in your forum's footer on any page where wiki functions are used. You are not allowed to modify the source code or phrases to remove this copyright.

Troubleshooting and Support
While VaultWiki Lite is offered for free on vbulletin.org, you will receive faster responses to support questions made at the official VaultWiki site: http://www.vaultwiki.org/

[RedeemedWarrior]

I'll watch this with interest

[Morrus]

Is there a way to import MediaWiki data? I'd be inerested in replacing my bridged MediaWiki install with this if so, but don't want to start content again from scratch. I'm not much of a Wiki expert, unfortunately.

[thincom2000]

Importing MediaWiki data is something we would support for the full version only, currently only upon request.

[OTForums]

This looks like it has good potential.

*Clicks install*.

[Allan]

Do you have one demo please ?

[Swastik]

Great product. Any demonstration?

[thincom2000]

The link in the first post is an example of a wiki article created using this mod.

[mattpist]

i can't seem to find a comparison of the lite version and commercial version. this looks really interesting, but id like to see what im getting with the commercial version that im not with the standard/lite version.

also, if i install the lite version, can i upgrade to the commercial version?

[abrecher]

I'd purchase the full version if it works well with VBSEO.

[thincom2000]

The readme in the ZIP includes a list of features exclusive to the full version. Yes, if you install the lite version, you can upgrade to the commercial version at a later time without much added difficulty.

As for the full version working with VBSEO, I have no idea. I do not own VBSEO. All I can tell you is that the full version does include a way of making the URLs nicer.

[Varsh]

What's the difference between this and nuWiki? Granted NuWiki has been out of action for a year or so but as I currently have that would there be a need to switch to this?

[thincom2000]

NuWiki has a lot more bugs than this and is not supported. If you are asking for a comparison between NuWiki (which is commercial) and the commercial version of this, a comparison is present via the link in the first post.

[chris1979]

I'm very interested in this! Will keep an eye out for the demo. :)

[traxxadd]

i can not access your site

[JVSP]

Pending interest/install.

Need a demo and when I try to view the site I get errors...on and off all day. I guess I will wait until it is supported and out of the beta stage.

[thincom2000]

It's not supported because it is a lite version. It's not really in beta stage. My site has just been down recently because we were updating our vBulletin to 3.7.3. Everything is up again.

Added the demo / screen links.

[JVSP]

Thanks for the update, will this work on forums running vbadvanced?

[thincom2000]

I don't see why it wouldn't. It's possible one or two of the features would require a patch, but that wouldn't be a problem really. It's not like a database conflict.

[mattpist]

well im getting nothing but errors with this program.

first, vaultwiki.php line 141:

echo construct_phrase($vbphrase['processing_x'], $vault->namespaces["$checkid"] . ':' . $list['title'] . "<br />\n";

should be:

echo construct_phrase($vbphrase['processing_x'], $vault->namespaces["$checkid"] . ':' . $list['title'] . "<br />\n");

second i get this error when editing the main wiki page:

Fatal error: Call to undefined function vault_create_revision() in /home1/*****/public_html/squattheplanet/forum/vault/tabs/special_tab_edit.php on line 766

can't figure out that second one, after i refresh the page it works again, but this happens every time i edit a page.

also, im not sure why the wiki forum is showing up twice on the main page when there's only one forum.

or, why the wiki link in the main nav bar only shows up after you've clicked on one of the wiki forum links (to navigate into that forum)

any help would be appreciated.

[thincom2000]

Okay, there were some function calls and stuff that apparently didn't get removed when we lite-ized the product. Download the new ZIP and reupload the files you mentioned.

I'm not sure about the double wiki forum you mentioned, though. This is not something I have ever encountered.

[Kiint]

I have the full version running on my site and it's working pretty good at the moment, The support from these guys is excellent and they've fixed everything I have highlighted so far.

I had the nuhit wiki installed on my site prior to this and that was a bit of a nightmare, especially as it's nolonger supported, so I recently removed all trace of that and started again with this software.

[Varsh]

Klint, what's the experience difference like between the two? The only thing so far, after looking at the differences between them both, holding me back from getting this is that no pages can be protected. I might switch over to this after that addition is made. How much is this to purchase as I have to register on CES beforehand to see the price.

[Kiint]

You can still lock a page like you lock a post in vbulletin, this stops people from doing anything to it.

as for prices, it's 40 dollars for the standard package and 60 for the premium one which has all the special bits added, best to just go register and see the differences.

[thincom2000]

Can you elaborate a bit on what protecting a page should do? Technically you can still "protect" a page from editing by Closing it. If you need to "unprotect" it, you can just re-Open the thread.

EDIT: I see Kiint beat me to the punch here.

[TheInsaneManiac]

When uninstalling I removed all files, but unless includes/functions_vault.php remains on the server, my site gets an error.

Reason for unistallation:
Many phrases are not found, import tool does not exist, and I can't figure out how to add articles.

[JVSP]

I also had the above problems and my site went down. I then deleted functions.php and reuploaded it from the original vbulletin files and my site came back up.

[thincom2000]

Import Tool is not part of the Lite version. I will remove the link from the ACP.
To create new articles, all you need to do is click the "Post New Thread" button...
If you uninstalled via the AdminCP it should have worked correctly. Was this not the case or did you delete the files before removing the product?

What phrases were not found?

[Robert Waanders]

Seems to be just what i need! Purchased it a few minutes ago, will try it out.

Robert

[Allan]

Thank for demo and screens ^^

[thincom2000]

No major changes, just patched the ACP NAV, and fixed a bug when uninstalling, then installing the full version at a later time (where just upgrading would have avoided the bug). There was no change to the product-xml.

[mitch84]

hi, when the edit button is used on an article to add or change something, a new twin article is created.

and then if I delete my original article or the new twin file, the article becomes absolutely empty.

[thincom2000]

It sounds like you either didn't Rebuild the Article List before use or you didn't create the Namespace properly.

[christicehurst]

Having a unsupported version of a Full paid software with bugs isn't a good way to impress people.

[Kiint]

Having a unsupported version of a Full paid software with bugs isn't a good way to impress people.


Get the full version, I'm more impressed every day. Especially as there is more functionality being planned every week.

He's fixing any bugs in the lite version as they are found but you can't expect him to go to every single website and support those users of the lite version. With my full version he's fixed everything I've found so far and I never get this level of support from anyone else.

[hydn]

Can this work with 3.6.11?

[thincom2000]

This is not backwards compatible with the 3.6 family because it utilizes several tables and columns that did not exist in 3.6.

[3z3k3l]

How do you guys like this? I have mediawiki, but its sooo slow on my site for some reason and its broken now, a forum wiki may be a easier solution to manage articles... but I would want to be able to import my exisiting articles... Any links to ValutWiki Sites? I would like to see a few more demo's... Does it have a category page? Any better layouts?

Thanks.

[thincom2000]

Importing articles from other products, and category pages, are solely features of the commercial version. You will have to go ask these questions at the CES site mentioned in the first post.

[arabuser]

Hi I have problem I installed the product without CHMOD functions.php to 0777 then I get this message

You skipped a step(s) during installation, so VaultWiki failed to modify /var/www/vhosts/arabuser.com/httpdocs/forums/includes/functions.php. Chmod this file to 0777

when I changed functions.php later to 0777 I get white pages in admincp or when opening the forums so I renamed the old functions.php to functions.php.old and I uploaded new one I can now see the forums but when I try to login to admincp I get the same message

You skipped a step(s) during installation, so VaultWiki failed to modify /var/www/vhosts/arabuser.com/httpdocs/forums/includes/functions.php. Chmod this file to 0777

so how I can uninstall the product and reinstall it in this case and im geting this message

[thincom2000]

It doesn't make any sense. If you uploaded a new functions.php AND made sure the new one was 0777 before logging into the AdminCP, it should have been properly modified.

If you are still having problems and need to uninstall, you have to disable hooks in config.php.

[arabuser]

I did this uploaded functions.php and changed it to 0777 and loggin to admincp but I get white page that all nothing else also the forums same way

maybe I need to try to disable hooks in config.php so I can uninstall it but im not sure how I do this can you help me

[thincom2000]

Have you checked your server's error logs?

[arabuser]

no If Im familiar with these thing I wasnt back to you so quick but I dont have I dea what is the problem or how I can fix it

[thincom2000]

You can disable hooks in config.php by adding the line:
define('DISABLE_HOOKS', true);

But you should check your server's error logs from around the time the white page occurred and PM me with the contents.

[arabuser]

I uninstall it and tried to reinstall it again same problem , well I think my forums problem is coz Im using vbportal + vb the vbportal it is use right side column on forums pages and maybe it have problem or the product need to deal with this portal but what I cant understand if this realy my forum problem why I get white page in admincp too ! and I have sperated cp for the vbportal.

[ekantnl]

I have installed this wiki (premium version) and I am amazed by the functions.

The installation guide is a little bit confusing and there should be a manual that describes step by step what to do and how to do things (in simple English please) but the product is great!

[0ptima]

This looks promising!

[Marco van Herwaarden]

Please do not use this thread to advertise, discuss or get support for the commercial version of this product.

[HouseT]

I would like to try this, but my server only has php 4.3.9 not 4.4 - is it at all backward compatible? For me to upgrade to 4.4 would basically mean completely re-building the server - there is a very active forum on the server along with a couple of commercial sites that are not related to the forum.

Thanks
Jules

[thincom2000]

The product was originally written for PHP 5. It was updated for backwards-compatibility with PHP 4, but the earliest tested version was 4.4.1.

[HouseT]

So its kinda like maybe yes and maybe no?? I will try and let you know what happens ;)

Jules

[Ted Clore]

Tried out the lite Version, the support is very good. So I bought the package. So far I like it very much. :)

[Elenna]

I know that this is unsupported, but I'm curious if anyone else received the following error when trying to create a new article? I am using 3.7.2.

Database error in vBulletin 3.7.2:

Invalid SQL:

SELECT user.userid, user.options, user.username,
user.usergroupid, user.displaygroupid, whoread.dateline, whoread.ipaddress
FROM whoread as whoread
LEFT JOIN user as user USING (userid)
WHERE whoread.threadid = error
AND whoread.dateline > 1228345536 ORDER BY username;

MySQL Error : Unknown column 'error' in 'where clause'
Error Number : 1054
Request Date : Friday, January 2nd 2009 @ 04:05:36 PM
Error Date : Friday, January 2nd 2009 @ 04:05:36 PM
Script : (my site)/showwiki.php?do=create
Referrer : (my site)/newthread.php?do=newthread&f=34
MySQL Version : 5.0.67-community-log

[Elenna]

A note about my above problem... I moved an existing thread into my wiki forum and it works just fine (some CSS tweaks are needed), but I couldn't make a new thread. Any ideas? Am I not supposed to use the main wiki forum, but create sub-forums instead?

[ShadMan]

Has anyone tested this with 3.8?

[thincom2000]

I know that this is unsupported, but I'm curious if anyone else received the following error when trying to create a new article? I am using 3.7.2.

That looks like a conflict with one of your mods.

[Elenna]

Thanks, I'll start by deactivating my mods and reactivating them one-by-one to see (assuming, of course, that the product works with all other mods turned off).

[Scooty]

Tried out the lite Version, the support is very good. So I bought the package. So far I like it very much. :)

Did you have to shut down your forum for a few hours as stated in the install instructions? I have been pretty lucky so far installing most mods but this one seems a bit techincal.

Thanks

[Elenna]

I tried it on my test site, which doesn't get any traffic (save for me a few times a month). I did have a mod that was conflicting with it, and now it works just fine. :)

It does seem rather... tedious to install, but (kind of like vBulletin for the first time) once you have it set up, it pretty much runs itself.

[Elenna]

I opted to purchase the commercial product after reading the advantages.

[hollosch]

does it works with 3.8.0 ???

[thincom2000]

It is possible to install on 3.8.

[XManuX]

Uninstall function doesn't restore initial 'fuctions.php' so if you delete all VaultWiki files, your board is dead (blank page) until you restore original functions.php.

[MagiKelly]

I would probably end up with the full version but like the idea of trying the lite version just to see how I get on. Is the upgrade process really simple? If it is going to be a hassle then I would probably just go for the commercial one straight away.

Does anyone have a link to the lite version (or the full version) working on their site so I can see how the integration looks?

[MagiKelly]

So are we saying that no one has installed this and it is not supported?

[Kiint]

So are we saying that no one has installed this and it is not supported?

The full version is very well supported and in constant development, I'll PM you the details of my site so you can see what I've put up so far (not much to be honest, but the functionality is there)

[MagiKelly]

Thanks

[thincom2000]

Also, the upgrade process is actually easier than the initial install of the lite version, so if you're comfortable doing the steps in the readme here or definitely if you're a coder yourself, I don't see any reason to be afraid to try the lite version beforehand.

[e@sy]

Version : 3.8.2
In the settings vaultWiki is set to disable
I called a thread and have an error like this

Warnung: array_flip() [function.array-flip]: The argument should be an array in [path]/vault/special_plugins_newpost.php (Zeile 241)

Warnung: array_merge() [function.array-merge]: Argument #2 is not an array in [path]/vault/special_plugins_newpost.php (Zeile 241)

[thincom2000]

That's most likely caused by a skipped installation step. The lite version is a pretty bad representation of what the full version has to offer. Now that the VaultWiki license agreement has been adjusted, the demo is back up, so I recommend checking it out before frustrating yourself with this "Lite" version.

[Big-Pete]

The installation guide is a little bit confusing and there should be a manual that describes step by step what to do and how to do things (in simple English please) but the product is great!

I couldn't agree more! the manual does no more than show you what you've already seen in the admincp... a proper manual and an easier installation / setup process would benefit this greatly...

I have been pretty lucky so far installing most mods but this one seems a bit techincal.
Thanks

This is quite hard to install and setup... I bought the commercial version a few weeks ago and its now been uninstalled.. :(

It does seem rather... tedious to install

I bought the full version of this, it was a nightmare to install, and seemed quite tedious to set up and get working and i could only envisage lots of threads and pm's from members having problems using it, so as said above its been uninstalled...

[thincom2000]

I'm still a little baffled by claims like this. While it's true that most of the manual just says "this is option A and this is what it does", the pages most important for achieving core functionality state the necessary information right at the top. Users still have to put 2 and 2 together in many cases, but there is a step-by-step instructions page that gets updated with each new build - a lot of users tend to miss this page. While the install / setup isn't just importing a product file and voila, the instructions do say at the end "Review the Manual".

The Forum Settings page states (right at the top):
VaultWiki uses vBulletin forums to store articles for your wiki. In order to operate, the wiki needs at least 1 dedicated "Wiki" forum for each of the following namespaces, should you plan to use them...

While it's on the previous page, the Namespace Manager page discusses that only some forums are usable in this manner, and tells you what the criteria are.

On the VaultWiki Settings page, it tells you what settings you need to fill in before the wiki will work.

These are the only parts of the setup process that I can see being confusing. Nevertheless, for those of you considering paying for the commercial version, these confusing steps leftover from the Lite version's install process were removed in the most recent build.

All users I know who have had frustration setting up the product, but actually stuck with it, love the product and are still happy despite having put up with the old install style. I haven't heard any reports of any-scale community rejection of their wikis.

The manual is visible to the public in its entirety. View it before buying. If you feel like there's enough information there to get you started, by all means install the product. If you feel a bit uneasy and don't feel comfortable asking support questions every once in a while, why are you modifying software?

A new product is always something new to be learned. Didn't they always teach us in school, if you have trouble or don't understand something, ask a question? Rather than get disgruntled and post bad press about a product that otherwise does its job, use the support system and get it explained in a different way.

Most users (I don't know 100% of cases) who have thought to say "I'm having trouble installing. What am I doing wrong?" have gotten a response and thereafter had a successful experience with this product.

[Big-Pete]

but there is a step-by-step instructions page that gets updated with each new build - a lot of users tend to miss this page. While the install / setup isn't just importing a product file and voila, the instructions do say at the end "Review the Manual".

Thats because your site is not the most user freindly, fastest or easiest to navigate site around..:D


The manual is visible to the public in its entirety. View it before buying. If you feel like there's enough information there to get you started, by all means install the product. If you feel a bit uneasy and don't feel comfortable asking support questions every once in a while, why are you modifying software?

Modifying software is only as easy as the instructions given, and the instructions included with the product are poor, this thread is quite old now yet you've still not improved the instructions, one rule you should follow is simply that the customer is always right, and you've had a lot of potential customers and actual customers on here complain and comment about the installation being tedious and the product hard to use and you've not listend at all!!


A new product is always something new to be learned. Didn't they always teach us in school, if you have trouble or don't understand something, ask a question? Rather than get disgruntled and post bad press about a product that otherwise does its job, use the support system and get it explained in a different way.

In the school I attended they explained things precisley and clearly, something that doesn't apply to the instructions given by CES..
I installed vbulletin with no prior knowledge at all, it was infact very easy, why?? because they have an excellent user manual that explains things clearly, no need to take time out of a busy day to "ask" for help that should infact be given in the form a useable userguide!


Most users (I don't know 100% of cases) who have thought to say "I'm having trouble installing. What am I doing wrong?" have gotten a response and thereafter had a successful experience with this product.

Again, how can you expect people who use your products to have to "ask" you for help that should be given with the product / item anyway :confused:

[thincom2000]

Modifying software is only as easy as the instructions given, and the instructions included with the product are poor, this thread is quite old now yet you've still not improved the instructions, one rule you should follow is simply that the customer is always right, and you've had a lot of potential customers and actual customers on here complain and comment about the installation being tedious and the product hard to use and you've not listend at all!!

Again. It's claims like this that annoy me. I have stated time and time again that we do listen to our customers, and if you actually bothered to read the discussions and talk to our CURRENT customers - not customers from 10 months ago or 5 months ago or even 3 months ago that have moved on, and not people in this thread using a Lite version created 12 months ago that is not supported in any way - you would know this.

We have made many efforts to improve usability of our site and our product and the "quality" of the instructions, but the problem comes when claims like this are made: "The instructions included with the product are poor". How is that supposed to help us write better instructions? We have no idea what change should be made when this is all they say.

Thankfully you have mentioned the vBulletin User Manual as a model - we actually modeled ours after theirs. Imagine that. But we didn't want to create a manual with so much information that a new user didn't know what to do with it.

So I ask you again - what, specificially, would make the manual better? As someone who has already given up on the product, you probably aren't capable of answering this, because as stated, we can't make any improvements by guessing on vague charges of inadequacy.

You will notice that I am almost completely ignoring your statement that the web site is impossible to use - everything is available from a single neat page by clicking the giant "VaultWiki" link at the top of the site. And if you can't figure out that you should be looking on the VaultWiki page for VaultWiki information, the site's home page essentially says "click the giant VaultWiki link".

how can you expect people who use your products to have to "ask" you for help that should be given with the product / item anyway
Because when someone pays for a software license and they pay for the support that comes with it, how is support supposed to know there is a problem when the customer doesn't say something directly, but instead go post about it in a thread on some other site. Again, this is not taking advantage of the services you have paid for, but rather saying you don't care that you have paid for them.

Now, please get back on topic. This thread is only for discussion of the unsupported Lite version of VaultWiki. Do not use this thread to discuss the commercial version or propagate your personal qualms that should be instead be directed to the commercial product's technical support team.

[thincom2000]

@berben4, Big-Pete is not a potential customer. He is a prior customer that has not used the official support he paid for, and has posted his ideas for improvement here rather than on the company's site. He has suggested that the company is responsible for making changes based on users' comments in random places on OTHER web sites.

I am not trying to say that Big-Pete is an idiot, nor imply that anyone else is. My point is that he has let his frustration get out of hand. My explanations of how easy it was to get support was to demonstrate not that he was too stupid to figure out how to get it, but that he is so frustrated that he did not want to bother spending any more time to get support.

All of my questions to him, both here and elsewhere, have tried to get at the root at what exactly caused his frustrations. I can't see that it's simply that the manual was insufficient to setup the software - since he could have just asked someone for clarification. The only reason I can see anyone getting this upset is if their database crashed, but he hasn't mentioned anything like this.

If there is a severe problem like this, he needs to report it. If there isn't, he needs to calm down and just tell the proper support person (this is not the place for that) what he couldn't install. His license included professional installation free, after all.

While people have said "it's not easy to set up" here, those issues have been dealt with on a case-by-case basis for users with a license, and those users' suggestions that were made on the official site were not ignored. Now, many of those concerns... are no longer concerns, because in fact, every suggestion I have seen made on the site has been answered, and many of these led to improvements in the setup and functionality of the product itself. However, we have to ask that users be specific when they make a criticism or request a change, or a speedy and effective change cannot be made.

Regarding this thread: It contains an unsupported version of the product that has nearly every feature removed - from a year ago. It is not a good advertisement for the actual current product, nor is anything people say about this unsupported version. This thread goes largely ignored by any staff at the official site. Several weeks after opening this thread I regretted it, and would have deleted it if I could.

[chick]

'Not easy to setup' is an understatement unless you wrote the script...

Ted is improving the instructions, hopefully to include video instructions. (Hi Ted) I too was so lost and could not understand how to set-it-up.... (bought 2 pro versions) and his support is the BEST out there. Support is the MOST important thing. That is what I pay for... I just love my wikis'

[Kiint]

'Not easy to setup' is an understatement unless you wrote the script...

Ted is improving the instructions, hopefully to include video instructions. (Hi Ted) I too was so lost and could not understand how to set-it-up.... (bought 2 pro versions) and his support is the BEST out there. Support is the MOST important thing. That is what I pay for... I just love my wikis'

The first version I bought was pretty difficult to set up but I managed it and with the expert help from the great support people who even logged in (with my permission of course) and fixed problems which were caused by my custom template, something they didn't have to do at all. They continually upgrade the vaultwiki and are always available to help should any problems arrise, they listen to feedback and act on it.

If you are looking for a wiki that integrates with vbulletin, then this is the one you should get. Go take a look at their site and ask your questions there. You will always get an answer...always.

[Elenna]

Ted, thanks again for VaultWiki!

I did think that it was confusing to install, but not as confusing as other products that require a separate wiki package and then bridge to vBulletin. I fumbled through it using my vbtest site and got everything up and running. I found the concept of a wiki was confusing in and of itself, especially when we are all so used to being thread/forum driven. VaultWiki bridged that gap very well, with very very little work needing to be done after the initial setup.

I submitted a few bugs in the past (on their "official" site, by the way), and always received prompt and polite responses, even checking up to see if I had managed to fix it on my site.

I'm glad that your new version has an expanded help section, and the ease-of-use changes look wonderful!

Thanks again, our admin staff and general members love the wiki, even if we don't use it to its fullest capacity (we don't allow everyone to add/edit).

[thincom2000]

Hey guys, but thanks for your kind words. I'd hate to bring it up on this forum, but since you've essentially done it here, if you haven't posted a testimonial for VaultWiki yet on the official site, that would be great - you can ask how to do so over there.

[Elenna]

Will do, thanks for directing me! :)

[lordsilence]

@berben4, Big-Pete is not a potential customer. He is a prior customer that has not used the official support he paid for, and has posted his ideas for improvement here rather than on the company's site. He has suggested that the company is responsible for making changes based on users' comments in random places on OTHER web sites.

I am not trying to say that Big-Pete is an idiot, nor imply that anyone else is. My point is that he has let his frustration get out of hand. My explanations of how easy it was to get support was to demonstrate not that he was too stupid to figure out how to get it, but that he is so frustrated that he did not want to bother spending any more time to get support.

All of my questions to him, both here and elsewhere, have tried to get at the root at what exactly caused his frustrations. I can't see that it's simply that the manual was insufficient to setup the software - since he could have just asked someone for clarification. The only reason I can see anyone getting this upset is if their database crashed, but he hasn't mentioned anything like this.

If there is a severe problem like this, he needs to report it. If there isn't, he needs to calm down and just tell the proper support person (this is not the place for that) what he couldn't install. His license included professional installation free, after all.

While people have said "it's not easy to set up" here, those issues have been dealt with on a case-by-case basis for users with a license, and those users' suggestions that were made on the official site were not ignored. Now, many of those concerns... are no longer concerns, because in fact, every suggestion I have seen made on the site has been answered, and many of these led to improvements in the setup and functionality of the product itself. However, we have to ask that users be specific when they make a criticism or request a change, or a speedy and effective change cannot be made.

Regarding this thread: It contains an unsupported version of the product that has nearly every feature removed - from a year ago. It is not a good advertisement for the actual current product, nor is anything people say about this unsupported version. This thread goes largely ignored by any staff at the official site. Several weeks after opening this thread I regretted it, and would have deleted it if I could.

I'm sorry. But publicly discussing customers, even though they are negative of your product doesnt really help you.
Never ever discuss someone publicly. The fact you say "I am not trying to say that Big-Pete is an idiot" just makes it look the opposite.

Be nice, supportive and say that you'll try to do everything you can to help this customer goes a long way. If it's just a troll, ignore him.

*customer support rep for different companies*

[thincom2000]

@lordsilence, the intent of my previous posts was not to discuss Big-Pete, but address the numerous concerns he raised. A few posts later, others continued under the assumption that he was discussing was the topic of this thread. Although similar, he was discussing a commercial product. So I mentioned that he was a customer of another web site who posted in the wrong thread.

I tried to point this user to the appropriate place and in trying to say "you should take advantage of these services you paid for rather than posting here" someone got the impression that "it seems like you are calling so and so an idiot" and I tried to state my case more clearly.

The issue at the crux of this argument for me is that this thread is only for discussing the release posted in the thread - not a commercial release or the support on a third-party web site. If you opted to buy a commercial version of this product and have comments about the commercial version, don't say so here. Discussion of these other things is considered an advertisement, whether good or bad, for the third party and is not permitted on vbulletin.org. People who have done so earlier in the thread were warned by the staff here on vbulletin.org, and I am trying to uphold those warnings.

[thincom2000]

As per the suggestions earlier in the thread, we have been doing a lot of work on the documentation, and there is a new version of the Install Instructions for VaultWiki Lite (http://www.crackedeggstudios.com/vault/Help:Installing-VaultWiki-Lite) - it's about the only page that's complete as of my posting this.

A lot of the confusing optional steps were removed from the page, so it should be much more straightforward.

[Jaxel]

VaultWiki runs under a SINGLE forum? Or does it create multiple forums?

[thincom2000]

VaultWiki Lite runs under a single forum - but it can still have sub-forums too.

[Helmut71]

may I ask - what about vb3.8, does it run with it?
And what about other languages - e.g. German?

[jawatkin]

may I ask - what about vb3.8, does it run with it?

I was running it with vb 3.8.2 so I can confirm it works with vB3.8.x :)

[thincom2000]

VaultWiki only comes with the English language phrases. Just like with vBulletin, it's up to the community to contribute their translations for other languages.

Sorry but I just don't know that many languages and don't have much time to be make language packs for a Lite product. If you're asking about the commercial version, you'll have to look on the product's web site for the information you're looking for.

[Alfa1]

What impact will vbulletin 4 have on vaultwiki? Will vaultwiki start using the CMS?

[thincom2000]

I don't intend on updating the Lite version for vBulletin 4. If you're looking for information about how the commercial version will handle vBulletin 4, these questions should be directed to VaultWiki's official support site.

[mindhunter77]

Tried to register to test the demo and your forum said I was a spammer, lol.. Makes you wonder how many sales you lose due to false positives from StopForumSpam. I'm not a spammer, yet looks like my IP is somehow listed there, or username, or something, ..

[thincom2000]

Thanks for letting me know. I remember reading elsewhere that their database recently was victim to a DoS attack which has resulted in false positives when using certain setting combinations in vbStopForumSpam. We have changed the settings on our board should this happen again.

[Skydiver10]

Hi there, I have installed this.

I have ran into the problem of a Database error after trying to post an article.

It will show me the data base error:

Database error in vBulletin 3.8.4:

Invalid SQL:

INSERT INTO vault_link
(postid, title, dateadded, namespace, redirect, templateusage, targetid, type)

VALUES
(
713,
'parachuting',
1260840150,
37,
0,
0,
0,
'37');

Unknown column 'templateusage' in 'field list'
Classname : vB_Database_MySQLi
MySQL Version : 5.0.67.d7-ourdelta-log

Did I forget something or did I try to create a new thread an incorrect way?

Edit: 37 is the forum ID correct?

Thanks in advance, looking forward to your response.

[Skydiver10]

Anther thing I just noticed is when I go to look at any thread (showthread template), my navbar links are pushed all the way to the right? Leaving a grey bar before the links? Should I edit this navbar template that I modified before I installed the wiki?

[thincom2000]

I updated the ZIP in an attempt to fix that database error. As I don't have a test installation of this anymore (using the commercial version 2.5.7 now), I can't say for certain and this is still "unsupported". If you have a very customized navbar template, then you probably need to make a modification to be compatible with the wiki navbar link.

[Skydiver10]

Should I re-upload everything?

[Skydiver10]

Thanks for the re-upload.

The error was caused my a BB code mod I had, I deleted that and now the wiki mod is picking up the forum id.

Looking into the navbar issue, .......but what about the colors? :confused:

Edit: I reverted my navbar back to the original code that it was before install of the forum.
Still no sign of the wiki navbar?

[thincom2000]

You can modify the vault/special.css file to your liking.

Make sure the your reverted navbar includes $template_hook[navbar_buttons_left]
The wiki navbar will only appear in wiki locations, and it also depends on the user's permissions which links appear (I think you need either moderator permissions or you need permission to post new threads).

[Skydiver10]

Hi and thanks for your help, I decided to uninstall this light version since I had to many problems with my navbar, colors, not much support, and not being able to find the wiki navbar links as administrator.

This was such a long process to uninstall:
I also had to re-upload my includes function.php to my host to get my forums working again after deleting all of the vault files on the server, re-upload my original functions file, and delete all of the extra bb code in the bbcode manager that was created from this install.

This was a good attempt on my part, but this product has to many complex issues. I'm sorry to say, but this mod should not be offered anymore, even know the directions are very clear cut, and my experience is at least intermediate since I have installed the entire board myself, and not to mention dozens of modifications to templates, and dozens of hacks installed and de-installed. I would not recommend this mod for the light hearted or anyone to install this mod unless they are a complete programmer with lots of experience in VB and modifications of mods and templates.

What is the price for the non-light?

Hey...thanks again for you help :up:

[thincom2000]

Hi, just released an updated Lite version here. It should be much more stable (as it's been about 2 years), and much easier to set up.

The first post should now have the working ZIP.

[thincom2000]

Posted the 3.0.1 update, which should correct the following issues:
- relative custom BB-Code button paths are broken
- can't rate articles because of message that the article is closed

[thincom2000]

Just released: 3.0.2 Lite. Includes some parser changes / fixes, rewritten CSS, and wiki forum / thread icons.

[thincom2000]

A new update has been posted to patch a possible XSS vulnerability that was discovered in VaultWiki Lite. Even though this particular vulnerability requires some special circumstances, we recommend updating immediately to ensure you are protected.

[thincom2000]

Just released 3.0.4. It fixes an infinite redirect with certain titles, and adds RTL support.

[thincom2000]

Released 3.0.6. Fixes an incompatibility with users still running PHP 4. Unless you use PHP 4, you don't really need to upgrade.

[thincom2000]

Yesterday a security issue was identified by the developers of the commercial version of VaultWiki that also exists in VaultWiki Lite.

As of today, 3.0.6 Lite should address these issues. Even if you are already running this latest version, we strongly recommend downloading the mod again and patching your files as soon as possible.

[thincom2000]

Just released 3.0.7, which fixes the following issues:

- infinite redirect for URL with space after colon
- Title with entities always counts as changed
- article missing after AJAX title edit
- flood check breaks inline moderation
- CSS order when stored as files
- TABLE BB-Code creates broken HTML

[thincom2000]

Thanks to the recent release of vBulletin 4.0.8 Patch Levels 1 and 2, we were able to identify and address 2 security vulnerabilities in VaultWiki Lite. VaultWiki 3.0.8 Lite addresses both of these issues.

Even though these vulnerabilities only affect users with Internet Explorer 6, we still highly recommend that customers upgrade as soon as they are able. Keep in mind that these issues affect customers on all versions of vBulletin, not just those with vBulletin 4.

[thincom2000]

Early yesterday the VaultWiki staff discovered a security vulnerability in the VaultWiki software, which also affects users who have installed the Lite version. VaultWiki 3.0.8 Lite PL 1 has been released today to patch this issue.

ALL versions of VaultWiki Lite prior to 3.0.8 PL 1 are vulnerable. This particular exploit can allow an attacker to access and modify your database. If you currently have VaultWiki Lite installed we urge you to upgrade IMMEDIATELY to protect your site.

[thincom2000]

For users who were experiencing an empty Namespace Manager after installation, today's update should fix the issue. Just reinstall or run the upgrade script.

[thincom2000]

3.0.10 is out today. It fixes some style issues between VaultWiki Lite and vBulletin 3.

[G0F0RBR0KE]

<font color="DarkRed">The "Discussion" doesn't work. It's blank.</font>

[thincom2000]

Check your error logs or turn on display_errors in php.ini to see if there's an error message.

[jnmann]

How do I get this to look like it does in the VaultWiki's screen shots with the icons for each subject etc?

[gajinoz]

Hi there,

Three things:

I installed the lite version and everything seems to have gone well so far.

I signed up for the forum on your site but no activation email seems to have been sent. Is there an issue there? (Same username as here).

When I installed the lite version there was a message in the AdminCP about a coupon code for a discount when buying the full version, which I'd like to do. How can I see that code again?

Thanks.

[gajinoz]

Doesn't look like the developer comes here any more. :(

[thincom2000]

I signed up for the forum on your site but no activation email seems to have been sent. Is there an issue there? (Same username as here).

When I installed the lite version there was a message in the AdminCP about a coupon code for a discount when buying the full version, which I'd like to do. How can I see that code again?
If you got in touch with the site admins already, then they should have sent you new activation codes to the same email address. But if they are having trouble delivering to that particular address, you might have to use a different one.

If you already dismissed that AdminCP message, you can try installing the Lite version fresh on a test forum, or looking at the adminmessage table in your database to find it. We aren't allowed to post coupon codes here or on the main site. The posts get deleted and the users get warned.

[thincom2000]

The developers of VaultWiki recently discovered an XSS vulnerability in all versions of VaultWiki which could allow users to post arbitrary HTML and Javascript on your site.

VaultWiki 3.0.11 Lite PL 2 corrects this issue and is available now in the first post. Simply overwrite your site's files with the ones from the ZIP to keep your site protected. Due to the serious nature of the bug, we recommend updating as soon as you are able.

[Alfa1]

Vaultwiki 4 beta 7 is out. This is the first VW4 release that is stated to be ready for production websites: https://www.vaultwiki.org/articles/138/

[thincom2000]

The download attached to this thread has been removed due to known unpatched security issues: https://www.vaultwiki.org/pages/Book/Documentation/XSS:3-0-11-Patch-Level-2

If you are still using VaultWiki Lite version 3.0.11, you should migrate to VaultWiki 4.